News & Updates
- Eligibility for Pell Grants and Other Financial Aid for UI Claimants
- First $2,400 of Unemployment Benefits Tax Free for 2009
- Additional Extended Benefits available through the EUC Program
- Tips for Weekly Claims Certification
- Third-party agents not allowed to file claims on behalf of laid off workers.
Online Services
Division of Unemployment Assistance
The Division of Unemployment Assistance (DUA) administers the Unemployment Insurance program, providing temporary assistance to unemployed Massachusetts workers.
Welcome from Director Edward T. Malmborg
Welcome to the Division of Unemployment Assistance Web Page. The Division of Unemployment Assistance (DUA) is the state agency responsible for administering the unemployment insurance program in Massachusetts. If You Are Calling to File A New Claim or Reopen A Claim for Unemployment Benefits
To ensure that everyone can reach an agent without experiencing long wait times or busy signals, please adhere to the schedule above. Thank you. Information and Resources for Claimants
Click links below to learn more.Filing a New Claim
Filing Weekly Benefits
Help With Health Insurance
Issues with Claims
Federal Extensions
Federal Stimulus Benefits
Training to Become Re-employed
Questions and Answers
Information and Resources for Employers
Click links below to learn more.Register Your New Business
Doing Business Online
Employer Contributions
Fair Share Contribution
UI Health Insurance Program
Our Organization
Key Resources
