About the Human Resources Division
Welcome to the Commonwealth's Human Resources Division website. The Human Resources Division strives to provide leadership and support to its customers while promoting effective and efficient government. Over the past three years, we have streamlined the HR function by delivering services through a Shared Services approach. HRD has implemented major reforms in the hiring process, provided professional development opportunities, leveraged technology for more efficient processes, re-energized the statewide diversity effort, and made major strides in the administration of our Workers’ Compensation system.
By redesigning work, sharing resources, and leveraging technology, we have reduced overtime costs, duplication, and administrative work. An unexpected byproduct of this reorganization has been improved retention as individuals have more varied and broader responsibilities that make their work more engaging. Performance evaluation and improvements in the compensation system have been the central initiatives in the evolution of Shared Services this year. We are using the newly developed online performance appraisal system (ACES) and management compensation reform (MCR), to recognize and reward our hard-working employees.
On this website you will find information about employment opportunities, diversity programs, training and development, workers’ compensation, civil service examinations, workforce policies and employee and labor relations. We will continuously update this site to ensure that we are providing you with the latest information on HRD policies, initiatives and programs. Please take time to read our current annual report that reviews each year’s HRD activities and our strategic initiatives. Our bi-monthly newsletter, HR Advantage, features articles of interest to HR staff, state employees and those outside of state government. The latest issue is available on this site as well.
We invite you to visit the Commonwealth Employment Opportunities website where you will find current postings of positions and the process to apply for them. We encourage you to consider becoming part of our workforce or, if you are already a Commonwealth employee, broadening your professional career.
Please share your ideas and comments about our website and our programs. Should you need further information, please contact us and we will direct you to the individual(s) who can be of assistance. Come inside and check us out!
WELCOME!!!!
Paul Dietl
Chief Human Resources Officer
Commonwealth of Massachusetts