Office of the Chief Information Officer (CIO)
Anne Margulies, Assistant Secretary for Information Technology & Chief Information Officer
One Ashburton Place, Room 804
Boston, MA 02108
Phone: (617) 626-4448
Fax: (617) 626-4459
Executive Assistant: Sue Adams: (617) 626-4664
The Assistant Secretary for Information Technology & Chief Information Officer of the Commonwealth of Massachusetts, under the Executive Office for Administration and Finance, has the responsibility to set information technology standards; review and approve secretariat and department information technology strategic plans; be involved in the planning, design, and operation of information technology systems and manage central information technology systems.
The following offices within the Office of the CIO provide support functions to ITD and provide IT consultation, guidance and enterprise services to other agencies (please click on the office name to view its org chart):
Planning and Strategy
The Planning and Strategy Office is responsible for developing enterprise strategic directions and plans for the application of information technology in the Commonwealth. In order to accomplish this, the Planning and Strategy Office:
- Ensures successful completion of enterprise and ITD strategic goals and objectives
- Acts as the key contact for ITD/agency management and IT staff to clarify technology policy and strategic directions
- Coordinates and supports the activities of the cross-branch IT Advisory Board and other IT governance groups
- Collaborates with external organizations to ensure Commonwealth alignment with broader IT community initiatives
- Supports and enhances communication and collaboration among members of the Commonwealth’s IT community
- Collaborates with agency customers to discover, prioritize and build solutions to sustain essential business functions and operations during an emergency
- Provides guidance, best practices, and recommended recovery strategies for mission critical assets
- Provisions a web based, secure central repository for Business Continuity Planning and associated emergency plan management and administration
The Finance Office manages the overall accounting, financial reporting and financial services of the Information Technology Division. This includes managing internal controls to mitigate risk; creating and presenting financial status and financial condition reports to internal and external parties, and providing high-quality financial information that supports the Division’s strategic management initiatives. In order to accomplish this, the Finance Office:
- Processes all procurements, contracts, accounts receivables and accounts payables
- Establishes the chargeback cost allocation plans and the billing/rate structure of the program
- Distributes all IT Capital Bond Funds supported by approved IT Capital Spending Plans
The mission of the General Counsel's Office is to provide technology law services to ITD and on request to other Executive Department agencies and parts of state government, as well as to counsel ITD in general legal matters. The General Counsel’s office provides legal advice regarding:
- Information technology and telecommunications transactions such as technology license, maintenance, hosting, internet services, and system development and implementation agreements
- Intellectual property and electronic privacy, security, signatures, records, and accessibility
- Standard agency legal affairs related to agency authority; procurement law; responses to public records requests, subpoenas, summons and other legal process; labor and employment matters; legislation; and policy development
The Human Resources Office is responsible for recruitment and staffing, benefits and payroll administration, policy directives, labor relations and organizational development initiatives for ITD. In addition to these functions, the Director of Human Resources works with agency CIOs to establish guidelines for IT salaries state-wide and to assist with IT recruiting and retention issues, and in collaboration with the Operational Services Division, establishes hourly rates and tracks state-wide spending on IT contractors. In order to accomplish this, the Human Resources Office:
- Contributes to ITDs operational effectiveness by improving communication at every level; including management of the ITD employee portal
- Documents and enhances HR processes
- Ensures consistency of policy compliance and management practices across ITD
- Manages the Commonwealth IT University training collaborative with UMASS
The Second Data Center Program is a major investment by the Commonwealth of Massachusetts to build a new data center in the Western, MA area. The Second Data Center will:
- Provide greater continuity and availability of IT services for Commonwealth agencies and our constituents
- Involve the collaboration of several state agencies spanning several years to design and construct a world class facility for the Commonwealth.
Updated September 10, 2008: Information provided by the Office of the CIO