Division of Unemployment Assistance

DUA Advisory

Veterans Day, Wednesday November 11, 2009: DUA TeleClaims and Walk-In Centers will be closed. WebCert and TeleCert will not be available. Services will resume on Thursday November 12 at their regular business hours.

Have you exhausted or almost exhausted your UI Extended Benefits? Please contact these agencies and organizations directly to inquire about their assistance programs.

Additional EUC Benefits: November, 9, 2009 Update

Recent legislation passed by Congress and signed by the President expanded the Emergency Unemployment Compensation (EUC) Program, allowing up to 14 weeks of additional benefits for all states, with an additional 6 weeks available for high unemployment states if Congress acts to extend the program overall in 2010. Massachusetts currently qualifies as a high unemployment state.

If you are still unemployed, are not eligible to establish a regular unemployment benefit claim and have exhausted the extended benefits previously available, you may be eligible for these additional benefits. If eligible, your weekly benefit amount will be the same as the amount you received previously.

Due to the complex nature of the procedures required to implement the program, we anticipate some delay before benefit payments can be made. Every effort will be made to expedite payments. Visit this website for updated information about the extended benefits program.

If You Are Calling to File A New Claim or Reopen A Claim for Unemployment Benefits

To ensure that everyone can reach an agent without experiencing long wait times or busy signals, please adhere to the schedule above. Thank you.Learn more

Information and Resources for Claimants

Click links below to learn more.

Filing a New Claim

Filing Weekly Benefits

Help With Health Insurance

Issues with Claims

Federal Extensions

Federal Stimulus Benefits

Training to Become Re-employed

Questions and Answers

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Information and Resources for Employers

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Register Your New Business

Doing Business Online

Employer Contributions

Fair Share Contribution

UI Health Insurance Program