Division of Unemployment Assistance

For Claimants Who Have Exhausted Extended Benefits (EB)

If you have exhausted your Extended Benefits (EB) benefits, you will receive a letter with information on how to file for the latest EUC benefits. In the letter, one of the phone numbers is listed incorrectly. Please call the automated toll-free (888) number listed FIRST on the letter. Do not call the second toll-free (800) number listed as it is not affiliated with the Division of Unemployment Assistance. We apologize for any inconvenience caused.

Additional EUC Benefits Legislation Passed
November 9, 2009 Update

Recent legislation expanded the Emergency Unemployment Compensation (EUC) Program, allowing up to 14 weeks of additional benefits for all states, with an additional 6 weeks available for high unemployment states if Congress acts to extend the program overall in 2010. Massachusetts currently qualifies as a high unemployment state. Learn more.

TeleClaims Peak Period: November to January

Please note that our highest call volume period is from November to January. While we are doing our best to minimize call wait times, callers can expect to wait a little longer during this peak period. Calls toward the end of the day generally have shorter wait times. Please be patient and try back again if you cannot get through.

Call Schedule: File A New Claim / Reopen A Claim

To ensure that everyone can reach an agent without experiencing long wait times or busy signals, please adhere to the schedule above. Thank you. Learn more

Information and Resources for Claimants

Click links below to learn more.

Filing a New Claim

Filing Weekly Benefits

Help With Health Insurance

Issues with Claims

Federal Extensions

Federal Stimulus Benefits

Training to Become Re-employed

Questions and Answers

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Information and Resources for Employers

Click links below to learn more.

Register Your New Business

Doing Business Online

Employer Contributions

Fair Share Contribution

UI Health Insurance Program