Unemployment Insurance (UI)
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How UI works.
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Unemployment Insurance is a temporary income protection program for workers who have lost their jobs but are able to work, available for work and looking for work.
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Information to help you open a new claim.
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You can certify for weekly benefits by phone or online.
ADVISORY: Due to heavy volume during the day on Sunday (the first day for signing weekly benefits), UI claimants may experience difficulty or delay with WebCert service. We encourage claimants to sign during the expanded hours of 7:00pm to 10:00pm on Sunday or use TeleCert (call 617-626-6338) during the expanded hours.
Certifying weekly benefits early in the day provides no advantage. All payments are sent at the same time on the next business day.
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Information on overpayment, disqualification and your right to appeal.
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If you are eligible for unemployment insurance benefits in Massachusetts, you should find out if you and your family may also be eligible for health insurance coverage under the Medical Security Program (MSP) by calling the Program at 1-800-908-8801.
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You may be eligible for up to an additional 26 weeks of UI benefits while you are attending approved full-time training. You must apply to DUA before the end of your claim benefit year.
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If you are collecting unemployment insurance and are unlikely to return to your former job or occupation - the Re-Employment Services Program can provide you with help to get back to work.
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Direct Deposit of Unemployment Benefit Payments is now available.
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