Workers' Compensation
Injured Workers' Frequently Asked Questions
Office of Claims Administration
The Office of Claims Administration (OCA) is the "starting point" for the Department of Industrial Accidents (DIA). A workers' compensation case is established from filings received from employers, insurance companies, attorneys and third party providers under the provisions of MGL c. 152. The Office of Claims Administration has various roles of responsibility that are significant within the DIA and to the public sector.
How Workers' Compensation Works
Filing your Workers' Compensation Claim
Regional Office Case Assignments
Cases are assigned to a DIA Regional Office by where the injured worker lives. This is a list of cities and towns in Massachusetts that tells you which Regional Office has jurisdiction of each city and town.
Types of Benefits
What Happens When The Insurer Denies Your Claim
What To Do If Your Claim Is Denied
When Your Benefits May Be Stopped Or Reduced
What is a Conciliation
What Is A Conference?
What Is A Hearing For An Injured Worker?
What The Review Board Does
Further Appeals
Reviewing Board decisions can be appealed to the Massachusetts Court of Appeals
Lump Sum Benefits
Do You Need An Attorney?
Office of Education and Vocational Rehabilitation
Workers Compensation Trust Fund
Medical Providers
I Need A Copy Of My DIA Workers' Compensation File
The Maximum and Minimum Compensation Rate for Workers' Compensation Benefits
Mileage Reimbursement Rates