Consumer Assistance
Learn about billing and termination protections for residential customers; find out how to file a complaint with the Department of Public Utilities Consumer Division
Consumer Division Responsibilities
Billing and Termination Regulations
FAQs for Residential Electric Customers about Basic Service
FAQs for Business Electric Customers about Basic Service
Find the Gas and Electric Companies that Serve Your City or Town
Dig Safe
Help With Your Winter Utility Bill
Consumer Complaint
Get instructions and form for filing a consumer complaint
Electric and Gas Competitive Suppliers