Contact Us

Contact Us

• Department of Transitional Assistance (Central Office)
  600 Washington Street
  Boston, MA  02111
  617-348-8500

Important Telephone Numbers for Applicants

• Application Information Unit
  1-800-249-2007
  The Application Information Unit provides information and answers questions on how to apply for assistance and for services offered by the Department of Transitional Assistance.
  
  
• Supplemental Nutrition Assistance Program Benefits Hotline
  1-866-950-FOOD (3663)
  The SNAP Benefits Hotline provides information on how you may qualify and apply for SNAP benefits.

Important Telephone Numbers for Recipients

• Division of Hearings
  1-800-882-2017
  TTY:1-800-532-6238 or 617-348-5337
  The Division of Hearings will answer any questions you may have about filing an appeal.
  
  
• EBT Account Information
  1-800-997-2555
  Calling the EBT Account Information telephone number enables you to verify the balance in your EBT account.
  
  
• Income Verification Unit
  1-800-632-8095
  617-348-5506
  The Income Verification Unit provides verification of benefits received and the status of existing benefits to recipients and former recipients of TAFDC, EAEDC and SNAP.
  
  
• Recipient Services Unit
  1-800-445-6604 or 617-348-5502
  TTY: 617-348-5599 or 1-888-448-7695
  The Recipient Services Unit receives and/or investigates issues and questions regarding benefit eligibility of current recipients and applicants.