Contact Information for Pharmacy Services
For answers to questions about…
Pharmacy billing (POPS)
Contact…
ACS Technical Help Desk at
1-866-246-8503 or e-mail masshealth.provider@acs-inc.com.
For answers to questions about…
Pharmacy policy and prior authorizations
Contact…
Drug Utilization Review Program at
1-800-745-7318 or e-mail the MassHealth Pharmacy Program at masshealthdruglist@state.ma.us.
For answers to questions about…
MassHealth Drug List
Contact…
Drug Utilization Review Program at
1-800-745-7318.
This information is provided by MassHealth.