State 911 Department
Welcome to the State 911 Department!
On behalf of the State 911 Department, I would like to welcome you to the Agency's website. The State 911 Department is charged with the coordination, administration, and implementation of Enhanced 9-1-1 services throughout the Commonwealth of Massachusetts.
The State 911 Department provides E911 equipment, database, network and technical support services to all primary Public Safety Answering Points (PSAP). As well, the agency sponsors and conducts numerous training programs and professional development courses for state and municipal 9-1-1 telecommunicators. The State 911 Department publishes a variety of educational materials designed to promote the appropriate use of our E9-1-1 network.
Thank you for your interest in the Commonwealth's 911 Department. I encourage you to take this opportunity to browse our website and learn more about your E9-1-1 system.
Frank Pozniak
Executive Director3rd Annual 911 Honors Award Ceremony
The Massachusetts State 911 Department is hosting the 3rd Annual 9-1-1 Honors Award Ceremony, to be held on Wednesday, April 28, 2010. The Massachusetts State 911 Department is pleased to have the opportunity once again to acknowledge Massachusetts 9-1-1 “First Line Responders”, the Call Takers and Dispatchers, that staff our 9-1-1 centers.
Programs & Services
- About the State 911 Department
- State 911 Department Training and Programs
- State 911 Department Training Grant Program
- State 911 Department PSAP and RECC SUPPORT and INCENTIVE GRANTS
- State 911 Department REGIONAL and REGIONAL SECONDARY PSAP and RECC DEVELOPMENT GRANT
- Wireless State Police PSAP Grant
- State 911 Department Public Education Program
- Massachusetts Equipment Distribution Program (MassEDP)
- Massachusetts Telecommunications Relay Service (MassRelay)
Key Resources
- State 911 Department Main Office 1380 Bay Street, Building C
Taunton, MA 02780
Phone: 508-828-2911
General Fax: 508-828-2585
Training Fax: 508-828-2587
- Directions to the State 911 Department Main Office
- State 911 Department Contacts