Quality Assurance
The Quality Assurance Bureau (QAB) provides a post-audit review of the business activities for which the Office of the Comptroller (CTR) has oversight and is an internal auditor of CTR's internal controls and procedures. The Bureau's emphasis is on partnering with departments to ensure that regulations, policies and procedures are followed for all fiscal business. QAB has four areas of responsibilities: (1) Departmental Quality Assurance Review, (2) Internal Controls, (3) Audit Coordination, and (4) CTR Internal Audit.
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Quality Assurance Reviews are comprehensive - encompassing all fiscal transactions and CTR business areas. The program has two components - Departmental QA Review and Issue Specific Review.
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Under Chapter 647 of the Acts of 1989, the Comptroller is responsible for developing internal control guidelines for Commonwealth departments.
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The QAB's audit coordination responsibilities include tracking the activities of various auditing entities, monitoring potential auditor independence issues and following up on findings.
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Quality Assurance reviews the internal operations of the Comptroller business bureaus. These reviews check the effectiveness of the policies and procedures under which the bureaus operate in their capacity as oversight agents (CTR) for the activities of other Commonwealth departments. QAB recommends clarifications to policies and procedures when necessary. QAB will also conduct periodic reviews of the Comptroller's day-to-day activity as a Commonwealth department (OSC).
