If the landlord and the tenant agree, they may utilize mediation services through the Attorney General's Office to resolve a dispute that might otherwise result in an eviction. In addition, the Massachusetts Communities and Development Housing Services Program or the local housing court can provide help in resolving a dispute between a landlord and a tenant.
The Eviction Process
The formal eviction process is called Summary Process and starts when the landlord files a Complaint in court. I f a tenant is evicted, the tenant's property (left in the apartment) will be placed into storage. The laws and regulations governing that process are complex, but generally require that the tenant will be responsible for payment of the storage and any moving fees, and that the goods can be sold by the storage company if they remain without payment for six months. ( M.G.L. c. 239; M.G.L. c. 105 )