Reporting Elder Abuse
The Massachusetts Executive Office of Elder Affairs (EOEA) has established 22 designated Protective Services agencies throughout the Commonwealth to respond to reports of elder abuse, which may include physical, emotional and sexual abuse, neglect by a caregiver, self-neglect, and/or financial exploitation. Elder abuse reports may be made to the appropriate designated Protective Services agency (during normal business hours) or the statewide Elder Abuse Hotline, at 1-800-922-2275 (after-hours, weekends and holidays).
The law ( M.G.L. c. 19A, s. 15) defines certain professionals as "mandated reporters," those required to report suspected incidents of abuse. Those mandated reporters who fail to make an elder abuse report may be fined up to $1000. Mandated reporters may not be held liable in any civil or criminal action resulting from the report, provided the mandated reporter did so in good faith and did not "perpetrate, perpetrate, inflict or cause" the abuse. Anyone can make an elder abuse report, and is granted the same immunity if they made the report in good faith.