M.G.L. c. 149, § 159C; 454 CMR 24.00 pdf format of 454 CMR 24.00 - Employment Agency and Temporary Workers
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Temporary Workers Have Rights

Temporary and staffing agencies must give their workers certain important information in writing before each new assignment. This “job order” must tell workers the name, address, and phone number of the staffing agency, its workers’ compensation insurance carrier, and the company where the employee will be working; the job the employee will be doing; and work hours and pay, among other things.

Staffing agencies cannot charge workers for:

  • registering with the agency
  • getting work assignments
  • drug tests
  • CORI checks
  • debit cards or other means of payment
  • transportation that the worker is required to use 

Voluntary transportation charges can never be more than 3% of daily wages. 

In addition, the law protects temporary workers from coercion, fraud, retaliation, and some other forms of unfair treatment.

More information:

Contact the Department of Labor Standards at 617-626-6970, or visit www.mass.gov/dols/epsap.

Click here to find the Notice about Temporary Workers’ Rights that staffing agencies must post.