The Supervisor of Public Records, an administrative official located within the Secretary of the Commonwealth's office, is broadly responsible for maintaining the Commonwealth's public records and handles administrative appeals in disputes over whether particular records are subject to, or are exempt from, the general disclosure mandate of the Public Records Law. Please see the Secretary of State's Public Records website.
If a custodian of a public record refuses to comply with an administrative directive from the Supervisor of Public Records, the Supervisor may request that the Attorney General "take whatever measures he deems necessary to insure compliance with the provisions" of the Public Records Law, Mass. General Laws Chapter. 66, Section 10. When the Attorney General's Office receives such a request from the Supervisor, the Attorney General makes an independent legal assessment of the public records dispute and acts accordingly.
For more information on the Attorney General's responsibilities under the Public Records Law, please call or write the General Counsel's Office, Office of the Attorney General, One Ashburton Place, Boston, MA 02108, (617) 727-2200.