Statement From Attorney General Martha Coakley Regarding Reports of Possible Water Price Gouging
Businesses and individuals cannot and should not take advantage of this public emergency to unfairly charge consumers far beyond what they would typically charge for water. Our office will be sending out inspectors to review reports of price gouging and also conduct spot-checks of local businesses to assure that consumers are being protected. If we discover that businesses are engaging in price gouging, we will take appropriate legal action.
We are continuing to coordinate with the Governor's Office to monitor this situation. We encourage consumers to report instances in which they believe that the price of water has been sharply raised to take advantage of the water emergency. If you believe that you have been a victim of price gouging, we ask that you file a complaint with our office at www.mass.gov/ago/consumercomplaints or call our consumer hotline at 617-727-8400."