For Immediate Release - July 05, 2013

AG Coakley’s Office Awards $1.5 Million to Local Consumer and Mediation Programs

City of New Bedford Awarded New Face-to-Face Mediation Program

BOSTON – A total of $1.5 million has been awarded to local consumer and mediation programs through grants provided by Attorney General Martha Coakley’s Office.  Funding was made available through the Local Consumer Aid Fund Grants (LCAF) for new and existing grantees throughout the Commonwealth.

Effective July 1, the AG’s Office will provide funding to 18 Local Consumer Programs (LCP) and 16 Face-to-Face (FTF) Mediation Programs throughout the Commonwealth. This year the City of New Bedford was awarded funding for a new FTF Mediation Program to serve Fall River District Court and surrounding municipalities.

“We are pleased to continue our support for these local nonprofit and municipal programs,” AG Coakley said.  “They play an essential role in guiding and informing consumers while achieving successful mediation and resolutions to unfair trade practices.”

As part of its services to consumers, the AG's Office uses settlement funds to provide grants to a statewide network of LCP and FTF programs. These programs handle many consumer complaints in their own regions of the state where their local knowledge and community involvement enable them to provide effective assistance and services to help consumers resolve disputes.  There are currently 34 LCP and FTF programs throughout the Commonwealth.

So far in Fiscal Year 2013, LCAF funded programs have already mediated more than 10,000 cases, returning more than $6.5 million to consumers.  For consumer tips and information please refer to the consumer information section of the Attorney General’s website.


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