For Immediate Release - July 01, 2014

AG Coakley’s Office Awards $1.55 Million to Local Consumer and Mediation Programs

BOSTON – A total of $1.55 million has been awarded to local consumer and mediation programs through grants provided by Attorney General Martha Coakley’s Office. Funding was made available through the Local Consumer Aid Fund Grants (LCAF) for grantees throughout the Commonwealth.

Effective July 1, the AG’s Office will provide funding to 18 Local Consumer Programs (LCP) and 16 Face-to-Face (FTF) Mediation Programs.

“These grants continue our support for these local nonprofit and municipal programs to provide effective assistance to consumers throughout the Commonwealth,” AG Coakley said. “This network of programs provides an essential role in educating consumers while achieving successful mediation and resolutions to unfair and deceptive trade practices.”

As part of its services to consumers, the AG's Office uses settlement funds to provide grants to a statewide network of LCP and FTF programs. These programs handle many consumer complaints in their own regions of the state where their local knowledge and community involvement enable them to provide effective assistance and services to help consumers resolve disputes. There are currently 34 LCP and FTF programs throughout the Commonwealth.

In Fiscal Year 2014, LCAF funded programs have mediated more than 11,000 cases, returning more than $7 million to consumers. For consumer tips and information please refer to the consumer information section of the Attorney General’s website.

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