Training Model

The Cyber Crime Division of the Attorney General's Office leads the effort to develop and deliver training to law enforcement in Massachusetts. The Cyber Crime Initiative, comprised of official partnerships with 83% of the law enforcement agencies in the Commonwealth, is the vehicle that allows training to be delivered. A working group of forensic technicians and investigators identify high priority training topics that are researched and developed into quarterly training classes.

Web-Based Training

An online course delivery and management system, The Massachusetts Cyber Crime Training Portal, was developed providing 24 hour access to training materials. Classroom training sessions are captured using video technology and made available to students from departments across the Commonwealth. Pre and post training metrics are gathered to measure the success and challenges of the Attorney General's training program.

Training Events

Since 2008, the Attorney General's Cyber Crime Division has hosted a variety of "real life" information sharing trainings, training over 1,685 law enforcement officers. The quarterly trainings are specific to identity theft, cell phone forensics, social networking and internet research and digital evidence.

Additionally in 2008, the Attorney General's Office was granted a training block of instruction through the Municipal Police Training Committee to provide in-service training and instruction to Massachusetts law enforcement in first response to digital evidence. In order to provide this instruction, the Attorney General's Office worked with the National White Collar Crime Center (NW3C) to develop and deliver a "train the trainer" course to 57 members of the law enforcement community who have significant experience in investigations that contain a digital evidence component. These 57 individuals are assigned as instructors to deliver the first response to digital evidence training to Massachusetts law enforcement through in-service and as of 2010 all sworn Massachusetts local law enforcement officers have received the first response to digital evidence training.

Digital Evidence Guide

In addition to conducting all of the various trainings, the Attorney General's Office, in conjunction with the Massachusetts State Police, NEMLEC and MetroLEC designed and developed the " Digital Evidence Guide for First Responders." All 11 District Attorneys in Massachusetts approved the guide and agreed to have it distributed to Massachusetts Law Enforcement. All 12,000 copies of this guide were delivered to all law enforcement officers in Massachusetts through in-service training and other training sessions.

2010 Trainings

Technology is, of course, always changing. In order to provide law enforcement with the tools and knowledge to help law enforcement officers by better equipping and demystifying cyber crime investigations, the 2010 training schedule has been designed to deliver the most up to date training available to more than 3,500 Massachusetts law enforcement officers through a variety of both awareness trainings and advanced sessions on topics ranging from cell phone forensics and network forensics.

The first quarterly training, "Cyberbullying: Proper Investigative Techniques and Understanding the Law", was held on April 14, 2010 in Leominster, Massachusetts. Dr. Elizabeth Englander, the Director of the Massachusetts Aggression Reduction Center (MARC) at Bridgewater State College, provided the keynote address and discussed the evolving role of technology in youth interactions. Portions of video from the training, including AG Coakley discussing the challenges of combating cyberbullying and Dr. Englander providing an overview on the subject of cyberbullying, as well as security tips for social networking sites and texting are available for download.

Links to Dr. Englander's Keynote Address on Cyberbullying

Part1 Part 2
Part 3 Part 4
Part 5 Part 6