Managed by the Collins Center at the University of Massachusetts at Boston, StatNet is a network of municipal officials who use CitiStat, a performance management approach. Through CitiStat, government leaders use frequent, regularly-scheduled, data-drive meetings to focus department managers on improving performance for key indicators. StatNet municipalities agree to share data and best practices and to meet regularly to learn from others’ experience working on performance management and managing performance systems. Participants represent municipalities of all sizes across the Northeast. Meetings typically occur four times per year and have focused on topics such as customer service, public safety, and public works.
To learn more about either of these programs, please contact the Collins Center directly at (617)-287-4824 or email@example.com.