On April 3, 2017, NCQA launched their 2017 PCMH Recognition program. PCMH 2017 includes a new set of standards and a new application process. To align with PCMH 2017, the HPC and NCQA have updated the PCMH PRIME standards and application process.

Please note the following key points regarding recent changes to the PCMH PRIME program:

  • An updated version of the PCMH PRIME Certification standards went into effect on November 17, 2017. Practices currently seeking PCMH PRIME Certification must apply under the 2017 version of the PCMH PRIME standards and apply through a new NCQA survey platform (Q-PASS). Additionally, practices now have the ability to apply to PCMH PRIME concurrently with PCMH 2017.Please see this document pdf format of Summary of Expected Changes to PCMH PRIME Program
 for an overview of recent changes to PCMH PRIME standards. The full version of updated PCMH PRIME Standards and Guidelines, released September 30, 2017,  are available in the NCQA store. 
  • Practices that seek 2017 PCMH Recognition and PCMH PRIME concurrently will have an integrated review process with NCQA, which may include both submitting documentation to NCQA and going through their new “virtual review” process.  Practices that seek PCMH PRIME alone will submit documentation only, with no virtual reviews. 
  • While NCQA is moving to an annual review process for PCMH Recognition, at this time, PCMH PRIME remains a 3-year certification.  

If you have questions regarding the alignment between 2017 PCMH Recognition and PCMH PRIME, please email HPC staff at HPC-Certification@state.ma.us.