The Operational Services Division provides outreach services to state agencies, authorities, cities/towns, regional school districts, county officials and other eligible entities to further understanding of Statewide Contracts.  Furthermore, OSD houses other programs beneficial to all types of public purchasers, such as Surplus Property and $ave$mart.

Entities eligible to utilize OSD’s Statewide Contracts can save time, and often money, by purchasing off our contracts.  OSD has already negotiated best value for commodities and services frequently used, so why should you have to as well?  There is no charge to use our contracts.  Let OSD tell you more about what we have to offer.

Educational Presentations, Speaking Engagements & Events

OSD hosts training and outreach sessions throughout the Commonwealth.  These sessions are FREE of charge!  For a current schedule of buyer classes and sessions, review the OSD Training Courses.  For more information about COMMBUYS training, please go to:  COMMBUYS Training.

Additionally, OSD can host educational sessions at your location, meeting or event, also FREE of charge!  Would you like to know more about:

  • The broad overview of OSD programs and Statewide Contracts?
  • How Statewide Contracts are developed?
  • What is COMMBUYS, the Commonwealth’s new e-procurement system and how do I navigate it? 
  • How do I learn how to use a specific Statewide Contract?

Begin de-mystifying Statewide Contracts today by completing the Onsite Training Request Form  pdf format of Onsite Training Request Form
.  After you have completed the form, forward it to us at, and we will contact you to schedule.  Please note that all sessions are scheduled based on our staffing and resources.  

Look for OSD at Expos and Trade Fairs!

OSD attends both buyer and seller events to spread the word about OSD programs and Statewide Contracts.  Stop by an information table and say hello to an OSD staff member.  If they don’t know the answer to your question – they can connect you with the individual who will.


Photography Disclosure

The Operational Services Division (OSD) takes photographs during its events for use in advertising, newsletters, and other promotional materials.  These photographs may be used in print, electronic, or other media, including the OSD website (  By participating in this event, I grant OSD the right to use my name and photograph for such purposes.

Please note that all questions regarding Chapter 30B of the Massachusetts General Laws (covering local government procurements) should be directed to the Office of the Inspector General.

For specific questions concerning Construction and Design, please visit the Division of Capital Asset Management and Maintenance.