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The Operational Services Division (OSD) provides outreach services to two distinct audiences: public buyers and the vendor community. The Team attends business trade shows, events, and meetings to educate both Buyers and Vendors/Businesses about OSD and to encourage participation in the agency’s programs and services.


State agencies, authorities, cities/towns, regional school districts, county officials, and other eligible entities may save time, and often money, when they utilize OSD’s Statewide Contracts for their purchasing activities. OSD handles the entire procurement process: posting the RFR, coordinating the evaluation of responses, awarding vendors, negotiating the contract, and ultimately managing the contract through its expiration date. There is no charge or fee paid by buyers to use Statewide Contracts or OSD services.

OSD Outreach is available to come to your office and give a brief overview of all OSD programs and services, including Environmentally Preferable Products, COMMBUYS, $ave $mart, and Surplus Property, among others. These sessions may be customized to review a specific program and/or specific Statewide Contract. To get started, contact us at osdoutreach@state.ma.us and we will create a session to meet your needs.


A major component of the OSD Outreach Program is educating the business community regarding the programs and services offered by OSD. These programs include Minority and/or Women Business Certifications through the Massachusetts Supplier Diversity Office, verification programs for Service-Disabled Veteran-, Veteran-, Disability- and Lesbian, Gay, Bisexual, Transgender Owned-Business Enterprises, and the Massachusetts Small Business Purchasing Program. Participation in these programs may make your firm more marketable when selling in the public arena.

OSD Outreach assists businesses in understanding the value of registering their firm in COMMBUYS, the Commonwealth’s state-of-the art electronic Market Center that links public purchasers in search of products and services with Vendors who are able to provide them. Through COMMBUYS, firms can locate and respond to state bidding opportunities. OSD Outreach also helps businesses understand which OSD Training courses best fit their learning needs.

Lastly, OSD Outreach collaborates with many external organizations and other public agencies to raise awareness of OSD’s Programs and Services. Through speaking engagements and panel participation, the Team attends events across the Commonwealth. If you would like OSD to speak at your business association or local chamber of commerce, contact us at osdoutreach@state.ma.us and we will work with you to schedule. 

Look for OSD at Expos and Trade Fairs!

OSD attends both buyer and business events to spread the word about OSD programs and Statewide Contracts.  Stop by an information table and say hello to an OSD staff member.

Please note that all questions regarding Chapter 30B of the Massachusetts General Laws (covering local government procurements) should be directed to the Office of the Inspector General.

For specific questions concerning Construction and Design, please visit the Division of Capital Asset Management and Maintenance.