The Operational Services Division (OSD) is in the process of improving both new and existing OSD Updates – the standard guide for how to use the statewide contracts. The revised document is now called the Contract User Guide. The new user guide improvements make it easier for all customers to read and understand the key aspects of the contract, in order to make informed decisions and more easily place orders.
For each awarded contract there is an accompanying user guide that includes:
- Contract Summary (including Category Names)
- Benefits and Cost Savings
- Who Can Use this Contract?
- Pricing and Purchase Options
- Additional Information
- Contract Counties or Regions
- Vendor List and Contract Information
For your convenience, the following list of new Contract User Guides provides a direct link to the document. As we continue to convert older OSD Updates to the new Contract User Guide format, or create Guides for newly awarded contracts, we will add them to this list. All of these User Guides can also be found on Comm-PASS within the active contract listing for the respective Statewide Contracts.
As of 4/23/13 the following Statewide Contracts have updated User Guides:
CLT07 
- Clothing, Uniforms, Footwear, Accessories and Personal Care Products Statewide Contract User Guide
ENE29
- #4 & #6 Residual Fuel Statewide Contract User Guide
ENE30
- Electricity Statewide Contract User Guide
ENE31
- Gasoline Statewide Contract User Guide
ENE32
- Ultra-Low Sulfur Diesel Statewide Contract User Guide
ENE33
- Bio-Diesel Statewide Contract User Guide
ENE34
- Heating Oil Statewide Contract User Guide
ENE35
- Propane Statewide Contract User Guide
FAC33
- Solid Waste and Recycling Services Statewide Contract User Guide
FAC53
- Hazardous, Medical, Hart-to-Manage Waste, Collection, Disposal and Emergency Response Statewide Contract User Guide
FAC56
- Demand Response Services Statewide Contract User Guide
FAC59
- Green Cleaning Products, Programs, Equipment and Supplies Statewide Contract Statewide Contract User Guide
FAC60
- Environmental Diagnostic Testing and Monitoring Services Statewide Contract User Guide
FAC61
- Recycling Containers and Compost Bins Statewide Contract User Guide
FAC63
- Carpet and Flooring Products and Installation Statewide Contract User Guide
FAC67
- Janitorial Services, Environmentally Preferable Statewide Contract User Guide
FAC68designatedDCAM
- Demand Response Services Statewide Contract User Guide
FAC71
- Lawns & Grounds, Equipment, Parts and Services Statewide Contract User Guide
FAC74
- Integrated Pest Management (Pest Control Services) Statewide Contract User Guide
FAC76 file size 1MB
- Maintenance, Repair & Operations (MRO) Products, Supplies and Equipment Statewide Contract User Guide
FAC77 file size 1MB
- Landscaping Services, Tree Trimming, Catch Basin Cleaning, Snow Removal and Related Services Statewide Contract User Guide
FAC78
- Moving Services and State Surplus Disposal Services Statewide Contract User Guide
FIR03
- Fire/EMS, Police Equipment & Supplies and Related Services and Repairs Statewide Contract User Guide
GRO23
- Dairy Products Statewide Contract User Guide
GRO26
- Bottled Water, Emergency Bottled Water, Water Filtration, Reverse Osmosis, Coffee Services with available Services and Supplies Statewide Contract User Guide
GRO27
- Catering Services, Conference Space and Hotel Room Accommodations Statewide Contract User Guide
GRO28
- Baked Goods Statewide Contract User Guide
GRO29
- Foodservice Supplies and Equipment, Institutional Commercial Grade Large and Small Statewide Contract User Guide
HSP31
- Dental Supplies, Equipment, and Related Services Statewide Contract User Guide
HSP33
- Medical Commodities Statewide Contract User Guide
HSP34
- Laboratory Supplies and Minor Equipment Statewide Contract User Guide
HSP35
- Major Laboratory Equipment, Furnishings and Related Services Statewide Contract User Guide
HSP36
- GPO for Medical Commodities & Equipment Statewide Contract User Guide
HSP37
- Gases Cylinder - Related Equipment & Supplies Statewide Contract User Guide
HSP38
- Healthcare Equipment, Furniture, Furnishings and Related Services Statewide Contract User Guide
ITC44
- Printers, Printer Maintenance, Servers, Storage & Apple Products Statewide Contract User Guide
ITC47 file size 1MB
- IT Hardware and Services Statewide Contract User Guide
ITS09
- Reverse Auction Statewide Contract User Guide
ITS19
- Oracle Software and Services Statewide Contract User Guide
ITS42
- Software Reseller Statewide Contract User Guide
ITS43
- IT Staff Augmentation Full Service Statewide Contract User Guide
ITS43
- IT Staff Augmentation Lower Overhead Statewide Contract User Guide
ITS43 file size 1MB
- IT Services Solution Provider Statewide Contract User Guide
ITS43
- IT Services Technical Specialist Statewide Contract User Guide
ITS51
- eDiscovery Services Statewide Contract User Guide
ITT40
- Two-Way Radio Systems, Equipment and Services Statewide Contract User Guide
LAW09
- Firearms, Ammunition, Related Training Products, Services, Accessories and Less than Lethal Munitions Statewide Contract User Guide
LAW12
- Explosive Ordnance Detection, Mitigation and Disposal Equipment Statewide Contract
LAW14
- Body Armor Vests Statewide Contract User Guide
MED38
- Pharmaceutical Prime Vendor Statewide Contract User Guide
MED44
- Reference Laboratory Services Statewide Contract User Guide
MED45
- Influenza Vaccine for the 2013 - 2014 Flu Season Statewide Contract User Guide
OFF20
- Office, School and Library Furniture, Accessories & Installation Statewide Contract User Guide
OFF27
- Document Solutions, Microfiche, Microfilm and Imaging Equipment, Software, Supplies and Services Statewide Contract User Guide
OFF28
- Office Supplies, Recycled Paper and Envelopes Statewide Contract User Guide
OFF31
- Small Package Delivery Statewide Contract User Guide
OFF33
- Print, Copy & Mail Services, and Printed Promotional Products Statewide Contract User Guide
OFF35
- Art and Instructional School Supplies Statewide Contract User Guide
OVM10
- Purchase of Vehicles: Gasoline, Hybrid and Other Alternative Fuel Vehicles Statewide Contract User Guide
PRF46
- Management Consultants, Program Coordinators and Planners Services Statewide Contract User Guide
PRF48
- Foreign Language Interpretation and Translation Services Statewide Contract User Guide
PRF49
- Enterprise Temporary Help Services Statewide Contract User Guide
PRF50
- New Media, Marketing, Advertising, Public Relations Services & Event Planning Statewide Contract User Guide
PRF51
- Training Services Statewide Contract User Guide
VEH83
- New Tires, Retreads/Retreading & Total Tire Management Program Statewide Contract User Guide
VEH84
- Fuel Card & Fuel Management Services Statewide Contract User Guide
VEH84A
- Vehicle Maintenance Management Services & Accident Subrogation Services Statewide Contract User Guide
VEH87
- Pre-Mixed Sodium and Calcium Chloride Statewide Contract User Guide
VEH89
- Motorized Vehicle Parts, Re-Refined Motor Oil, Remanufactured Antifreeze and Other Lubricants Statewide Contract User Guide
VEH91
- Sodium Chloride (Road Salt) Statewide Contract User Guide
VEH93
- Heavy Duty Vehicle Statewide Contract User Guide
