As part of our mission to develop and carry out fiscal and administrative policies on behalf of the Governor, the Executive Office for Administration and Finance is constantly searching for and implementing additional methods for rooting out fraud, waste and abuse in state government. We are currently staffing the Lieutenant Governor's Anti-Fraud, Waste and Abuse Task Force and assisting it in realizing its goals.
Department of Revenue
The Massachusetts Department of Revenue (DOR) assists certain state agencies in verifying the financial eligibility of participants in public benefit programs and for individuals receiving workers' compensation benefits. DOR conducts data matches with agencies that administer these programs by matching their files against wage reporting and other information where such matching is authorized by law. These data matches help agencies to detect and prevent fraud, error and abuse in such programs.
Massachusetts Recovery & Reinvestment Office
One of the core missions of the Massachusetts Recovery and Reinvestment Office is preventing fraud, waste, and mismanagement of stimulus funds. The mass.gov/recovery website gives you the ability to find stimulus projects in your own neighborhood and if you suspect fraudulent actions related to the project you can report those concerns. The Massachusetts Recovery and Reinvestment Office is committed to helping ensure these funds are spent properly. We appreciate the public's assistance in helping us accomplish that goal.
Executive Office of Health & Human Services
Over the last five years, The Executive Office of Health and Human Services (EOHHS) and MassHealth have taken steps to enhance our activities, understanding, and coordination and control of program integrity within the agency. Specifically, the EOHHS Compliance Office was created with the mandate to improve program integrity interactions within MassHealth and the supporting EOHHS agencies, to identify opportunities and risks, and to serve as the central point of information for program integrity activity, reporting, and resources. Additionally, MassHealth formed the Operation Integrity Unit which is charged with improving our activities on member integrity and recently took responsibility for the eligibility quality control function among other responsibilities.
Department of Housing and Community Development
Department of Housing and Community Development (DHCD) undertakes a close review of the internal policies and mechanisms in place to address fraud, waste and abuse. At the agency level, this has involved an ongoing project of revising our internal controls handbook as well as circulating a Fraud, Waste and Abuse Policy to all staff and designating the Office of Chief Counsel to investigate and oversee the resolution of any matters reported by staff and/or third parties. At the program level, DHCD administers a wide variety of federal and state funding programs, and the particular mechanisms for program integrity are tailored to the specific parameters and requirements of relevant statutes and regulations.
Executive Office of Labor and Workforce Development
The Executive Office of Labor and Workforce Development (EOLWD) is committed to working on behalf of job seekers, apprentices, union members, claimants, employers, attorneys and researchers. EOLWD provides a wide variety of programs and services to serve constituents across the Commonwealth. Protecting the integrity of these programs is a responsibility that we take seriously. Brief descriptions of existing anti-fraud units within this secretariat are below.
Division of Unemployment Assistance ("DUA")
Through their Program Integrity Department, the Massachusetts Division of Unemployment Assistance focuses on the prevention, detection, investigation and prosecution of those who defraud or attempt to defraud the unemployment insurance program.
See also: Reporting Unemployment Insurance Fraud
Joint Task Force on the Underground Economy and Employee Misclassification ("JTF")
The Joint Task Force ("JTF") is charged with coordinating the efforts of several state agencies to stamp out fraudulent employment activities and bring those workers under the protective umbrella of statutes and regulations that protect their rights and ensure a safe working environment. In addition, the JTF works to bring those employers who skirt the laws of the Commonwealth into compliance and create a level playing field for all businesses to compete and contribute to the economic well-being of our state.
See also: Joint Task Force on the Underground Economy and Employee Misclassification
Department of Industrial Accidents ("DIA") - Workers' Compensation
Office of Investigations
The Department of Industrial Accidents ("DIA") Office of Investigations is responsible for ensuring that all employers operating in the Commonwealth carry workers' compensation insurance at all times, pursuant to M.G.L. c. 152 §25A and §25C. Any employer that is found to be in violation of the statute shall be served with a Stop Work Order (SWO). The SWO requires the business to close immediately upon service of the SWO and carries a fine of $100 per day until the employer presents proof of a valid policy and pays the fine.
See also: Office of Investigations Website
Department of Early Education and Care
[request for summary sent]
Insurance Fraud Tipline: (617) 573-5330 Available 24 hours. This tipline is intended for calls pertaining to fraud in any of the following: workers' compensation, motor vehicle insurance, disability, health care billing, and unemployment insurance.
Individuals are welcome to contact the Office with information regarding fraud, waste, and abuse. It is the Office's practice to maintain the names of complainants in confidence. You may provide information anonymously. Public employees are subject to whistleblower protection. Because the Office conducts its work confidentially, complainants are not normally apprised of the progress of investigations or reviews and may not be informed about the disposition of an investigation or review.
24-hour hotline number is 800-322-1323; email address is: MA_OIG@maoig.net
The primary responsibility of this Office is to provide independent and objective evaluations of the Commonwealth's financial and operational activities. The Office of the State Auditor (OSA) works to make government more accountable by reducing waste and eliminating fraud, by identifying opportunities for cost avoidance and non-tax revenue enhancement, and by assisting in improving program performance.
During Auditor DeNucci's tenure, the OSA has uncovered billions of dollars in unnecessary costs, as well as uncollected revenue owed the Commonwealth. Audit recommendations have helped the Commonwealth save and recover hundreds of millions of dollars. Most importantly, the office has been a catalyst for helping to improve the state's fiscal management, as well as making sure that government-funded programs are working efficiently and effectively.
REPORT ON UNACCOUNTED FOR VARIANCES, LOSSES, SHORTAGES OR THEFTS OF FUNDS OR PROPERTY - http://www.mass.gov/sao/chapterform.htm
To report fraud in any public assistance program you may either:
1. Call BSI's 24-hour Fraud Line at:
(617) 727-6771 (9 a.m. to 5 p.m. Monday-Friday)
(after hours dial extension 500)
2. Call the 24-hour Fraud Hotline maintained by the Department of Transitional Assistance at:
3. Report in writing by completing the Microsoft Word reporting form and attaching it to an e-mail addressed to Infoline@sao.state.ma.us
4. Report in writing by printing the PDF version of the form, completing it and mailing it to:
Bureau of Special Investigations
One Ashburton Place, Room 1402
Boston, MA 02108
The Office of the Comptroller has initiated a strategy to promote awareness in the prevention and detection of fraud, waste, and abuse. Fraud prevention and detection must be a part of each employee's job. The tools below will assist you in preventing fraud.
- Internal Controls
- Whistleblower Hotlines