The state migrated to a new website in the fall of 2011, blending agency sites into each secretariat’s site. Our website’s navigation needed to be completely redesigned. To add interest and assist with navigation, we developed images in keeping with the GIC’s six major areas of information: benefit enrollment, health and other insurance benefits, municipality information, GIC Coordinator information, answers to frequently asked questions, and tips for managing your health. A total of over 1,300 pages were moved to the new site and successfully launched on October 27, 2011.
During the year we added more sections to our site, providing robust resources for our members, potential municipalities, and human resource coordinators: the wellness program, step-by-step procedures for agencies, questions and answers for potential municipalities, an expanded municipal resource section, and 25 additions to members’ questions and answers.
Enhanced Benefit Decision Guides
The GIC’s comprehensive Benefit Decision Guides are cited as the primary source members use to weigh their options at annual enrollment. The service area grid was increased from one half to a full page and different colors were used to better highlight where health plans were not fully available in a particular area. These efforts promise to increase clarity about which plans are available based on where members live.
This information provided by the Group Insurance Commission.