The following Coordinator manual is a comprehensive guide to GIC benefit procedures.  For easy reference, please file this in a three-ring binder.  If you have any additional questions about GIC benefits or procedures, call our Operations Department 617-727-2310 ext. 2.

GIC forms are on our website.

Please keep in mind that respecting the privacy rights of employees is imperative for all GIC Coordinators and that insurance coverage is protected information.  Under no circumstances are you to give or solicit personal information about your employees, even with other agencies, including law enforcement personnel, without first checking with your agency’s legal counsel.  Doing so is a potential violation of state and federal law.

Please remember to give all new employees and all employees at annual enrollment a GIC Benefit Decision Guide.


Download a GIC Coordinator Manual for HR/CMS and UMASS Agencies pdf format of GICCoordinatorHRCMSmanual2013.pdf
 Note that this manual was produced in June 2013.  Since this printing, same-sex spouses are no longer subject to imputed income, the HIRD form process has been repealed, and a Marketplace Notice has been implemented for New Hires.  For current procedures, refer to the appropriate sections of this website .

Group Insurance Commission

P.O. Box 8747

Boston, MA  02114-8747

Phone: 617.727.2310

TDD/TTY: 617.227.8583

This information provided by the Group Insurance Commission .