These instructions assist you with administration of the GIC's Long Term Disability program. This manual explains the general purpose of the insurance described, but in no way changes or affects the policy as actually issued. In the event of any discrepancy between this manual and the contract, the terms of the contract apply. Complete details are in the certificate of insurance issued to each individual. If you have any questions about the content or procedures described within, please contact Unum.

LTD Contact Information

Policy Information
Long Term Disability Policy Number: 123741
Long Term Disability Policy Effective Date: July 1, 2012
(Be sure to include the above policy number on all correspondence relating to this coverage)

Ordering Supplies
Please contact Erin Gilmartin at 617-728-3445 or toll free at 1-800-343-7808 ext. 83445 

Claim Filing: Sherry Mowatt, Expanded Services Associate
Phone #: (877) 226-8620 Select Option 1
Fax #: (800) 447-2498

Lisa Parechanian, LTD Director
Phone #: (207) 575-7303
Toll free#: (877) 226-8620, select option 0, ext. 52725

Ongoing Claim Questions
Phone #: (877) 226-8620 Select Option 2
Fax #: (800) 447-2498

Account Service Questions and Supplies: Erin Gilmartin
Phone #: (617) 728-3445
Toll-free #: (800) 343-7808 ext. 83445

Mailing Address Unum
The Benefits Center
P.O. Box 100158, Columbia, SC 29202-3158
Commonwealth of Massachusetts Employees LTD Plan Website
Customer Service: Toll Free # (877) 226-8620

For claim appeals, please refer to the address provided on claim denial letter.


This information provided by the Group Insurance Commission.