Plan Overview

Limited Network Plan logo

Fallon Health Direct Care is an HMO that provides coverage through the plan’s network of doctors, hospitals and other providers.  Members must select a Primary Care Provider (PCP) to manage their care and obtain referrals to specialists.  The plan offers a selective network based in a geographically concentracted area. 

Contact the plan to see if your doctors and hospitals are in the network. There are no out-of-network benefits, with the exception of emergency care.

Specialist Tiering

Fallon Health tiers specialists based on quality and/or cost efficiency. Members pay lower copays when they see Tier 1 or Tier 2 specialists. Contact the plan to see how your provider is rated.

! Your Responsibility

Do your doctors and hospitals participate in Fallon Direct?

Contact the Plan.

Plan Contact Information

Contact the plan for additional information on
participating providers and benefits.

Fallon Health 1.866.344.4442

Fiscal Year Deductible

$550 per individual up to a maximum of $1,100 per family.

In-Network Out-of-Pocket Maximum

$5,000 per individual; $10,000 per family 

Copays Effective July 1, 2017

Primary Care Provider Office Visit
$15 per visit

Preventive Services

Most covered at 100% - no copay

Specialist Physician Office Visit           

***Tier 1 (excellent):          $30 per visit

 **Tier 2 (good):                $60 per visit

   *Tier 3 (standard)           $90 per visit

Outpatient Behavioral Health and Substance Use Disorder Care

$15 per visit

Retail Clinic and Urgent Care Center

$15 per visit

Inpatient Hospital Care - Medical (Maximum one copay per person per calendar year quarter; waived if readmitted within 30 days in the same calendar year):

$275 per admission

Outpatient Surgery (Maximum four copays per person per calendar year)

$250 per occurrence

High-Tech Imaging (e.g., MRI, PET and CT scans) (Maximum one copay per day)

$100 per scan

Emergency Room
$100 per visit (waived if admitted)

Prescription Drug

Retail up to 30-day supply:        Mail Order up to 90-day supply:
Tier 1:   $10                            Tier 1:   $25
Tier 2:   $30                            Tier 2:   $75
Tier 3:   $65                            Tier 3:   $165

Who is Eligible?

Employees, Retirees, GIC Retired Municipal Teachers (RMTs), Elderly Governmental Retirees (EGRs), Survivors, and their eligible dependents without Medicare are eligible. 

Where You Live Determines Which Plan You May Enroll In

Fallon Health Direct Care is available in the following Massachusetts counties:

Bristol, Essex, Middlesex, Norfolk, Plymouth, Suffolk, Worcester

Fallon Health Direct Care is available only in certain parts of  the following Massachusetts counties; contact the plan to find out if you live in the service area:

Hampden, Hampshire

Handbooks:

FY18 Fallon Direct Handbook  doc format of FY18 Fallon Direct Handbook

FY18 Fallon Direct Handbook  pdf format of FY18 Fallon Direct Handbook


This information provided by the Group Insurance Commission .