Plan Overview

Limited Network Plan logo

Health New England is an HMO that provides coverage through the plan’s network of doctors, hospitals, and other providers.  Members must select a Primary Care Provider (PCP) to manage their care; referrals to network specialists are not required.

Contact the plan to see if your doctors and hospitals are in the network. There are no out-of-network benefits, with the exception of emergency care.

Specialist Tiering

Health New England tiers specialists based on quality and/or cost efficiency. Members pay lower office visit copays when they see Tier 1 or Tier 2 specialists.  Contact the plan to see how your provider is rated.

! Your Responsibility

Do your doctors and hospitals participate in Health New England?

Contact the Plan.

Plan Contact Information

Contact the plan for additional information on participating providers and benefits.

Health New England


Fiscal Year Deductible

Medical Deductible
$500 per individual/$1,000 per family. 

Prescription Drug Deductible

$100 per individual/$200 per family 

In-Network Out of Pocket Maximum

$5,000 per individual; $10,000 per family

Copays Effective July 1, 2017

Primary Care Provider Office Visit

$20 per visit

Preventive Services

Most covered at 100% - no copay

Specialist Physician Office Visit

Health New England tiers specialists based on quality and/or cost efficiency. Contact the plan to see how your provider is rated.

***Tier 1 (excellent):             $30 per visit
 **Tier 2 (good):                   $60 per visit
   *Tier 3 (standard):              $90 per visit

Retail Clinic and Urgent Care Center

$20 per visit

Outpatient Behavioral Health and Substance Use Disorder Care

$20 per visit

Inpatient Hospital Care -Medical (Maximum one copay per person per calendar year quarter; waived if readmitted within 30 days in the same calendar year)
$275 per admission

Outpatient Surgery (Maximum four copays per person per calendar year)

$250 per occurrence

High-Tech Imaging (e.g., MRI, PET and CT scans) (Maximum one copay per day)

$100 per scan

Emergency Room
$100 per visit (waived if admitted)

Prescription Drug

Retail up to 30 day supply:        Mail Order up to 90 day supply:
Tier 1:   $10                                        Tier 1:   $25
Tier 2:   $30                                        Tier 2:   $75
Tier 3:   $65                                        Tier 3:   $165

Who is Eligible?

Employees, Retirees, GIC Retired Municipal Teachers (RMTs), Elderly Governmental Retirees (EGRs), Survivors, and their eligible dependents without Medicare are eligible. 

Where You Live Determines Which Plan You May Enroll In

Health New England is available in the following Massachusetts counties:

Berkshire, Franklin, Hampden, Hampshire, Worcester

Health New England is available only in certain parts of the following state, contact the plan to find out if you live in the service area.



Health New England FY18 Handbook docx format of HNE_HMO_FY18_handbook.docx
file size 1MB

This information provided by the Group Insurance Commission .