Commission’s Newest Members Encourage Members to Become Engaged in Their Health Care

The Commission’s two newest members both encourage members to be engaged in their health care.  “Patients should play an active role by demanding more information and options that would allow them to make the most informed health care decisions,” says Jean Yang, who filled the open Public Member seat.  “An educated consumer is always the one who walks away with the better deal and this is no less true for health care,” says Margaret A. Thompson, who is the new Local 5000, SEIU, NAGE, member, filling the seat held by long-time Commissioner Stephen A. Chandler.


Commissioner Yang is the Executive Director of the Massachusetts Health Connector.  Prior to her promotion to this position over a year ago, she was the Chief Financial Officer, holding that position for almost three years.  She directed Tufts Health Plan’s contracting strategy prior to her work at the Connector and also worked for consulting firms Deloitte and McKinsey & Company. “Patients need to behave more like consumers and to actively look for a bargain and use tools and mechanisms that make the process easier for them,” says Ms. Yang.


Commissioner Thompson has served as the National Association of Government Employees (NAGE)’s President of Local 229 since 2009.  She has worked for the Commonwealth as a Probation Officer II since 1998 and previously worked for the Commonwealth of Virginia’s Department of Corrections as a Probation and Parole Officer. “By being fully aware of your health plan and special cost saving incentives, you will be in a stronger position to make informed decisions when shopping for health care services and choosing a provider,” says Ms. Thompson. 


In keeping with the Commissioners’ recommendation to members to take charge of their own health, the GIC provides a number of resources:

  •  The Manage Your Health  section of our website includes over 350 health-related articles to help you take charge of your health.  Key resources link you to reputable sources of health care information. 
  •  The GIC’s CPI Initiative tiers specialists based on quality and cost efficiency.  You pay a lower copay when you visit a high performing specialist.  See the GIC health plan websites to look up physician tier designations.
  •  Handbooks:  Your plan handbook gives you details on how your health plan works.  Be sure to refer to your handbooks to maximize your benefits.  Handbooks are on the individual plan websites and are also on the health plan pages of this website.

We extend a warm welcome to our newest Commissioners and we thank Stephen Chandler for his many years of service to the Commission and our members.

This information provided by the Group Insurance Commission .