Group Insurance Commission
P.O. Box 8747
Boston, MA 02114-8747
TDD/TTY (617) 227-8583
The GIC is open from 8:45 a.m. to 5:00 p.m. Monday through Friday. Have your GIC ID Number (usually your Social Security Number), paper and pen or pencil handy. Reach the appropriate department by pressing the following extensions:
Ext. 1 - General benefit information, including health, life, Long Term Disability, dental/vision, HCSA, DCAP, and COBRA
Ext. 2 - GIC Coordinator assistance.
Ext. 3 - Employees and retiree payments and direct billing questions.
Ext. 4 - Life insurance claims
Ext. 5 - Dependents age 19 to 26, handicapped dependents, and medical leaves of absence
Ext. 6 - Retirement and Medicare.
Ext. 9 - MyGIC website assistance.
This information provided by the Group Insurance Commission.