Contact Us Online

GIC Online Request Contact Form

Mailing Address

Group Insurance Commission
P.O. Box 8747
Boston, MA 02114

Contact Us By Phone


TDD/TTY 711 

The GIC is open from 8:45 a.m. to 5:00 p.m. Monday through Friday. Have your GIC ID Number (usually your Social Security Number), paper and pen or pencil handy. Reach the appropriate department by pressing the following extensions:

Ext. 1 - General benefit information, including health, life, Long Term Disability, dental/vision, HCSA, DCAP, and COBRA 

Ext. 2 - GIC Coordinator assistance.

Ext. 3 - Employees and retiree payments and direct billing questions. 

Ext. 4 - Life insurance claims 

Ext. 5 - Dependents age 19 to 26, handicapped dependents, and medical leaves of absence 

Ext. 6 - Retirement and Medicare.

Ext. 9 - MyGIC website assistance.

Street Address

Group Insurance Commission

19 Staniford Street, 4th Floor

Boston, Ma 02114

Walk-In Hours

The GIC is open from 8:45 a.m. to 5:00 p.m. Monday through Friday for walk-in assistance. The GIC is located at 19 Staniford Street, Boston. We are on the fourth floor in the Charles F. Hurley building, adjacent to the Old West End Church at the corner of Staniford and Cambridge Streets.

Taking Public Transportation

The closest MBTA Station is the Blue Line's Bowdoin Station. The GIC is also within a few blocks of the Green Line's Haymarket Station, the Red Line's Charles Street Station, and the Orange Line's North Station.


This information provided by the Group Insurance Commission .