GIC Online Request Contact Form

Group Insurance Commission
P.O. Box 8747
Boston, MA 02114

617. 727.2310 

TDD/TTY 617. 227.8583 

The GIC is open from 8:45 a.m. to 5:00 p.m. Monday through Friday. Have your GIC ID Number (usually your Social Security Number), paper and pen or pencil handy. Reach the appropriate department by pressing the following extensions:

Ext. 1 - General benefit information, including health, life, Long Term Disability, dental/vision, HCSA, DCAP, and COBRA 

Ext. 2 - GIC Coordinator assistance.

Ext. 3 - Employees and retiree payments and direct billing questions. 

Ext. 4 - Life insurance claims 

Ext. 5 - Dependents age 19 to 26, handicapped dependents, and medical leaves of absence 

Ext. 6 - Retirement and Medicare.

Ext. 9 - MyGIC website assistance.

This information provided by the Group Insurance Commission.