Welcome to the Commonwealth of Massachusetts Human Resources Division (HRD) On-line Civil Service Exam Application Service.

The Civil Service Exam On-line Application Service allows you to apply for HRD's scheduled Civil Service Exams over the Internet with a credit card. You may use your MasterCard or Visa card with our service. We do not accept any other cards.

Our Civil Service Exam On-line Application Service is only populated with information for exams until the last filing date for a specific series of exams and then the system is void of data until the next series of exams. There are times you will not find any exams to apply for via the on-line system.

Before applying for an examination, please read the exam announcement/poster on our exam schedule for eligibility requirements.


Paper applications & fee waiver forms(RTF) rtf format of    Exam Fee Waiver Form  can be obtained in many ways:

  • contact HRD's 24-hour Examination Information Hotline at (617) 878-9895
    • Leave a detailed message with your name, address and the title of the exam you wish to apply for and the information will be mailed to you.
  • call toll free (outside of Boston within Mass.) at (800) 392-6178, press 3
  • by TTY: (617) 878-9762
  • by fax: (617) 727-0399
  • or visit the offices of the Human Resources Division located at One Ashburton Place, 3rd Floor, Room 301, Boston, MA 02108,
    Monday through Friday, 8:45 a.m. - 5:00 p.m., except holidays

Please visit our Civil Service News section for information pertaining to the release of exam results, notices to appear and more.


This information provided by the Human Resources Division.