SOARIS is now MaCS - please click here

Our is only accessible by those on currently active eligible lists and/or those who have applied to take an upcoming scheduled examination.

If you have forgotten your account information please use our UserID & Password Retrieval System. If you no longer have access to the e-mail address used to create an account in our system, you must submit a request to have your account reset by this office. Your account reset request needs to include your name, address on record in our system, social security number and date of birth and may be sent to HRD:

  • by fax to 617-727-0399
  • by email to CivilService@hrd.state.ma.us
  • by postal mail to
    Human Resources Division
    One Ashburton Place
    Boston, MA 02108

Due to enhancements in our system, previous users who have not accessed the system since January 2005 must re-register as a first-time user in order to access their information. .

If you recently submitted an On-line Application you will need to wait approximately 5 days before attempting to use this system, which is updated Tuesday through Friday. The on-line application information is not to be used for the online standings system. They are two separate systems.

Please visit our Civil Service News section for information pertaining to the exam schedule, the availability of the notice to appear, the release of exam results and more.

Thank you for visiting HRD Applicant Record Information site. The Human Resources Division is a customer-focused organization which strives to continuously improve the services it provides to its customers.


This information provided by the Human Resources Division.