invites applications for:
2014 Correction Officer I
SALARY: Not Displayed
OPENING DATE: 01/13/14
CLOSING DATE: 02/24/14 11:59 PM


This examination is being held to establish an eligible list from which to fill vacancies in this classification in the Massachusetts Department of Correction. 



DUTIES: Under direct supervision of Correction Officers or other employees of higher grade: Maintains custodial care and control of inmates by escorting or transporting them under restraint, patrolling facilities, making periodic rounds, head counts and security checks of buildings, grounds and inmate quarters, monitoring inmates’ movements and whereabouts, and guarding and directing inmates during work assignments to maintain order and security in a correctional institution; observes conduct and behavior of inmates, noting significant behavioral patterns, to prevent disturbances, violence, escapes or other crises such as suicides; notes and investigates suspicious inmate activity relative to contraband by searching individuals, vehicles, packages, mail and inmate quarters for weapons or other forbidden devices/objects to maintain prison security; develops working relationships with inmates by referring individuals to appropriate supportive services (e.g., medical, psychiatric, vocational, etc.) as needed to aid in rehabilitation and foster an atmosphere of cooperation between inmates and staff; prepares reports on such occurrences as fires, disturbances, accidents, security breaches, etc, prepares monthly evaluation reports on inmates, makes entries into unit log of daily activities and reviews daily activity reports to have accurate and up-to-date information available for reference by authorized personnel; performs related operational duties such as screening visitors, operating two-way radios, carrying and operating firearms, inspecting fire extinguishers, sprinkler systems, alarms, and other safety apparatus, serving food to inmates, and assigning housing areas to inmates; and performs related work as required.


WORKING CONDITIONS: Correction Officers may work in a correctional facility, alone in an isolated area; may work varied shifts, weekends, holidays, or nights and are subject to a standby (on call) work status; may be subjected to verbal and physical abuse from others; may be required to interact with people who are under physical and/or emotional stress; stand and walk for prolonged periods of time; are subject to injury from firearms; may work under exposure to adverse weather conditions; may travel for job-related purposes; and may be required to furnish private transportation for reimbursable job-related travel.



Written Examination Date: March 8, 2014 

Application Deadline: February 10, 2014*

Examination Fee: $100

Written Examination Locations: Various sites across the state   


*There is an additional $50 late fee for applications received after this date. Applications will NOT be accepted after February 24, 2014


AGE: This examination is open to persons who have reached the age of nineteen as of the date of the examination; however you must be 21 years of age in order to be appointed.  (Massachusetts General Laws, Chapter 125, Section 4). Applicants must provide proof of birth date to satisfy this requirement prior to consideration for appointment.

CERTIFICATION REQUIREMENTS: Applicants must have graduated from high school or must possess an equivalency certificate issued by the Massachusetts Department of Education; or must have served at least three years in the armed forces of the United States and the last discharge or release from service must have been under honorable conditions.



U.S. Citizenship- Fire Arms Permit and Special State Police Commission – Certification as a Correction Officer requires that the applicant be able to satisfy and maintain the eligibility requirements for obtaining a license to carry a firearm.  Pursuant to Massachusetts General Laws, Chapter 140, you must be a United States citizen in order to obtain a Fire Arms Permit. (Aliens cannot possess a firearm.)

Medical – As a condition of employment, an applicant for Correction Officer will be required to pass a psychological and medical examination that includes drug screening.

Training – Candidates must be able to complete satisfactorily the Department of Correction's training program for Correction Officers during their nine-month probationary period (Massachusetts General Laws, Chapter 125, Section 9, as amended by Chapter 468, Acts of 1979).

Smoking – Chapter 27, Section 2. As the result of legislation (Chapter 697, Acts of 1987), persons appointed to Correction Officer positions as a result of this examination will be prohibited from smoking tobacco products after their appointment. Violators are subject to termination of employment.

Prior Convictions/Incarcerations – No person who has been convicted of a felony or who has been convicted of a misdemeanor and has been confined in any jail or house of correction for said conviction shall be appointed to the position of Correction Officer. (Massachusetts General Laws, Chapter 125, Section 9).

Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509,
510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.

A current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state is required.

WRITTEN EXAMINATION: The written examination will be designed to test, where practicable, the following abilities which have been established as qualifications for the position: ability to gather information through examining records and documents and through observing and questioning individuals; ability to read, understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards, guidelines, and instructions/post orders governing assigned unit activities; ability to write concisely and accurately to extract facts, express thoughts clearly, and develop ideas in logical order for incident, disciplinary, climate, and other general report writing; ability to work accurately with names, numbers, codes and/or symbols, in order to communicate via two-way radios and issue keys and equipment via chit system; ability to analyze and determine the applicability of quantitative and qualitative data such as demographic breakdowns, meal counts, and activity counts, in order to draw conclusions, identify trends or problems, and make appropriate recommendations; ability to maintain accurate records in Inmate Management System (IMS), record books, and logs to track inmates, supplies, and movement of equipment, vehicles, and inmates to ensure accountability and security. A Preparation and Practice Booklet is available.

SALARY: Inquiry concerning salary should be directed to the appointing authority at the time of the employment interview.

Application: All applications must be received by the application deadline, and accompanied by an examination-processing fee. You will have received two confirmation emails when you have completed the process: one email confirming your application has been received, and one email confirming your payment has been received. Your application is not complete until you have received both confirmation emails.  If your examination processing fee is paid on or before midnight, February 10, 2014, the fee is $100; a $50 late fee is applied to all examination processing fee payments made after this time. Please note that all examination processing fees must be paid prior to midnight, February 24, 2014. If you have not submitted payment of the examination processing fee on or before February 24, 2014, your application will not be processed or accepted.

Fee Waiver: The examination fee may be waived for candidates receiving certain state or federal public assistance, or unemployment insurance. Fee Waiver Forms are available at the Applicant Forms section of our website (Fee Waiver Form). You must follow the instructions on the Fee Waiver Form regarding proper submission of the Form and supporting documentation. All Fee Waiver forms must be submitted on or before February 10, 2014.

Credit for Employment/Experience as a Correction Officer I:  Pursuant to the provisions of M.G.L. Chapter 31, Section 22, individuals may apply to receive credit for employment or experience in the position title of correction officer I. If you believe you are eligible for this credit, you must claim this credit by completing the applicable section of the application. All claims must be verified by supporting documentation, which must provide specific details of any employment or experience you have in the examination title as the result of service as a correction officer, including dates of service and number of hours worked per week. The supporting documentation must be on original letterhead with an original signature from the appointing authority where the employment or experience occurred. Please note, credit for employment or experience is applicable only to individuals who achieve a passing score on the written examination, and cannot be added to a failing written examination score. Claims must be submitted during the application period; supporting documentation may be submitted at the written examination site, or submitted by mail which must be postmarked within 7 calendar days of the written examination.

Special Testing Accommodations: If you need special testing accommodations due to a documented impairment such as a hearing, learning, physical, mental or visual disability, you must submit a letter of support from a qualified professional detailing what type of accommodation you require at the examination site, and such letter must be scanned and attached to this application. Without such a letter, we cannot guarantee that we will be able to grant your accommodation. This information is requested only to provide reasonable accommodation for examinations, and will not be used for any other purposes.

Current Military Personnel: All military personnel who, in connection with current service, have military orders that indicate their unavailability due to military service on the examination date, must file an application and processing fee and request a makeup examination in writing, with a copy of your military orders attached. This request must be mailed to our office and should not be attached electronically to your application. Please include in your request your email address, daytime base phone number and/or name and phone number of a friend or family member with whom you have regular contact and entrust with your personal communication. Note: Only candidates who have filed an application and an examination processing fee or Fee Waiver Form for this examination by the deadline above, will qualify for placement on the Correction Officer eligible list upon passing a military make up examination.

No Makeup Examination: With the exception of current military personnel as described above, no candidate has a right to a makeup examination due to personal or professional conflicts on the testing date. Candidates are advised to consider this BEFORE applying for the examination. If you file an application by the deadline, but are unable to appear on the examination date due to an emergency or unanticipated hardship, you may request a makeup examination by filing a written request with verifiable documentation to the Human Resources Division no later than 7 calendar days from the scheduled examination date. HRD reserves the right to approve or deny your request. HRD may require an additional examination processing fee upon approval of your request.

Identification At The Examination Site: At the examination site, applicants must present current and valid photo identification with signature (e.g., driver’s license, passport, military ID).

Change Of Personal Information: Candidates are responsible maintaining accurate contact information (e.g., address, email, phone number). Failure to keep your records up-to-date may jeopardize opportunities for employment.

Refunds: There will be NO REFUND of the examination processing fee unless the examination is cancelled by HRD.

Private School Or Service: HRD does not recommend or endorse any private school, service, or publisher offering preparation and/or publications for examinations and is not responsible for their advertising claims.

VETERANS’ PREFERENCE:  If you are claiming veterans' preference and if your eligibility for veterans’ preference has not been previously approved by HRD, you must submit a copy of your DD Form 214 (Service-2, Member 4, State Director of Veteran Affairs- 6) in order to receive proper credit. Although you may supply this proof at any time during the life of the eligible list, it is recommended that you submit it at the time of the examination or immediately upon qualification.

As of July 1, 1998, those who otherwise qualify for veterans' preference, but are still in military service may claim such credit by supplying proof, on official letterhead with appropriate signature, of their military service to date, including the dates of active duty, current assignment, and estimated time of separation. The individual must provide official documentation of honorable discharge at the time of appointment. See M.G.L. Chapter 31, Section 3, Clause (f).

DISABLED VETERAN STATUS:  Claims for status as a disabled veteran require written confirmation from the US Veterans Administration of a continuing service-incurred disability rated not less than 10% based on wartime service (MGL. Chapter 31, Section 1), in addition to the requirements above.

Definition Of A Massachusetts Veteran: M.G.L. Chapter 4, Section 7, Clause 43 as amended by the Acts of 2004 Effective August 30, 2004:  To be a “veteran” under Massachusetts law, a person is required to have either 180 days of regular active duty service and a last discharge or release under honorable conditions OR 90 days of active duty service, one (1) day of which is during “wartime” and a last discharge or release under honorable conditions. A chart defining “wartime” service is available online at or Qualifying service must have been in the Army, Navy, Marine Corps, Coast Guard, or Air Force of the United States. Please note that active duty exclusively for training in the National Guard or Reserves does NOT qualify you for veterans' preference. National Guard Members or Reservists must have been activated under Title 10 or Title 32 of the U.S. Code or M.G.L, Chapter 33, Sections 38, 40, and 41 and then must meet the minimum service requirements listed above. The Members’ last discharge or release must be under honorable conditions.

During the HRD review process or during the life of the applicable eligible list(s), applicants must make original supporting documentation available should the issue of authenticity arise with any submitted document copies.

For more information about this and other civil service examinations, see or email the Civil Service Unit at

Correspondence may be sent to:

Human Resources Division

1 Ashburton Place, Room 301

Boston, MA 02108

ATTN: Test Administration -OR- FAX Number:  (617) 727-0399

HRD’s office hours are Monday through Friday, 8:45 am- 5:00 pm, except holidays.

Inquiries may also be made to HRD during these hours at the following numbers:

Boston area:  (617) 878-9895

Within Massachusetts: 1-800-392-6178

TTY Number:  (617) 878-9762

Physical Abilities Test – Information about this test may be accessed through the following link Physical Fitness Assessment Standards.



2014 Correction Officer I Supplemental Questionnaire
  1. CORRECTION OFFICER I CLAIM FOR EMPLOYMENT/EXPERIENCE CREDIT: Credit will be given only for experience in the position title for which the examination is conducted. In other words, since you are taking the examination for Correction Officer I, you can claim any experience you have had performing work ONLY as a Full Time or Part Time Correction Officer I. While HRD may hold military make-up exam session(s) after March 8, 2014, HRD will not grant credit for experience accumulated after March 8, 2014.
CALCULATING EMPLOYMENT/EXPERIENCE CREDIT: You will receive 0.2 points for each month of creditable employment/experience as a Correction Officer I. One month equals 172 work hours or 16 or more work days. Part-time work employment/experience will be prorated on the basis of a 40-hour workweek. Your Employment/Experience Credit is weighted at 10%. If you do not qualify for Employment/Experience Credit, your overall score will be based on your examination score alone.
VERIFYING EMPLOYMENT/EXPERIENCE CLAIMS: Supporting documentation must be provided in the form of a dated letter, signed by the appointing authority or your employer (past or present), identifying the position title, type of job responsibilities, dates of experience, whether the experience was full or part-time and other pertinent information concerning your experience. If the experience was less than full-time, the verification must include the actual time worked, e.g., number of hours per week or the specific number of tours or shifts worked within a defined time period. Letters of verification must be on original, official letterhead or stationery, with an original signature. Supporting documentation may be submitted at the exam site, or submitted by mail which must be postmarked within 7 calendar days of the written examination.
EMPLOYMENT/EXPERIENCE CLAIM APPEALS: Employment/Experience Claims will only be calculated for individuals who achieve a passing score on the written exam. Employment/Experience Credit cannot be added to a failing written examination score in an attempt to achieve an overall passing score. You may not appeal the written examination score. If you believe that your Employment/Experience Credit has been calculated incorrectly, you have the opportunity to appeal the Employment/Experience Credit only. When you receive your exam results, carefully read the instructions that will be noted on the page including your exam results. All appeals must be filed in writing; no appeal telephone calls will be accepted. No new information can be submitted on appeal; only clarifying information relative to the experience you originally claimed can be considered during the appeal process.
Selecting the "Yes" response below will enter your claim for this Employment/Experience Credit; please note that supporting documentation is required to verify all claims. Select the "No" response below if you do not qualify for this credit.
Checkbox Yes, I am eligible for Employment/Experience Credit, and will provide supporting documentation as instructed above.
Checkbox No, I do not wish to claim Employment/Experience Credit.