ADA for Executive Agencies (Title I and II) 

MOD offers training for Executive Branch agencies concerning their obligations under Title I (Employment) and Title II (State and Local Government Services) of the ADA. 

  • The Title I portion of this training covers topics related to an agency’s obligations to its employees, including the definition of disability, reasonable accommodation requests, who is a qualified individual with a disability, essential job functions, non-discrimination, confidentiality, self-identification vs. self-disclosure, and the Reasonable Accommodation Capital Reserve Account (RACRA). 
  • The Title II portion of this training covers obligations an agency has to members of the public it serves. Topics include programmatic access, reasonable accommodations, effective communication, nondiscriminatory eligibility criteria, administrative requirements under Title II, holding accessible meetings and events, service animals, etc.

ADA for Municipalities (Title I and II)

This training for municipal officials and staff concerns the municipality’s obligations under Title I (Employment) and Title II (State and Local Government Services) of the ADA.  This training can also be geared to specific municipal departments if the interest and attendance is significant.

  • The Title I portion of this training covers topics related to a municipality’s obligations to its employees, including the definition of disability, reasonable accommodation requests, who is a qualified individual with a disability, essential job functions, non-discrimination, nondiscriminatory job descriptions, confidentiality, etc.
  • The Title II portion of this training covers obligations a municipality has to members of the public it serves. Topics include programmatic access, reasonable accommodations, effective communication, service animals, nondiscriminatory eligibility criteria, administrative requirements under Title II (ADA Coordinator, public notice, self-evaluation, transition plan, grievance procedure, and structural changes), holding accessible meetings and events, etc.

ADA for Businesses (Title I and III) 

This training for private businesses concerns their obligations under Title I (Employment) and Title III (Public Accommodations) of the ADA.

  • The Title I portion of this training covers topics related to a business’s obligations to its employees, including the definition of disability, reasonable accommodation requests, who is a qualified individual with a disability, essential job functions, non-discrimination, confidentiality, etc.
  • The Title III portion of this training covers obligations a business has as a public accommodation or commercial facility to its customers, visitors, program participants, and members of the general public. Topics covered include accessibility, effective communication, nondiscrimination, reasonable modifications to policies, practices, or procedures, barrier removal, service animals, etc.

ADA for Employment (Title I) 

In Massachusetts, employers with more than 6 employees (including seasonal and part-time) are subject to anti-discrimination obligations. Given the relevance of this topic to a broad audience, MOD offers training on employer obligations under both the ADA and relevant state law.

  • Topics covered include the definition of disability, reasonable accommodation requests, who is a qualified individual with a disability, essential job functions, non-discrimination, nondiscriminatory job descriptions, confidentiality, etc.

ADA for Customized Topics  

MOD offers customizable training's for various audiences on:

  • Any combination of Title I (Employment), Title II (State and local governments), and Title III (Public Accommodations) of the ADA;
  • Service Animals;
  • Obligations of post-secondary education institutions to students with disabilities; and
  • Fair Housing obligations of housing providers to residents with disabilities.  

If you are interested in one of these types of training's, please contact Rita DiNunzio, ADA Training Manager, by phone at 617-727-7440 or email her at Rita.DiNunzio@massmail.state.ma.us.

Please Note: MOD's ability to meet training requests is based on many factors including staff availability, agency resources, etc.  MOD endeavors to respond to requests for training on a first-come first-serve basis.