For future reference, you may access this page by using www.mass.gov/accessibility.
Information, guidelines, techniques and resources for ensuring websites and applications are accessible to all, and comply with the Commonwealth's accessibility policy.
These agencies provide assistance to people with disabilities who are in need of equipment or technology. In some cases, financial help is available to pay for items needed to go to work or retain a current job, as well as training in their use may be available.
Individuals dissatisfied with original equipment or with repair services can contact the Office of Consumer Affairs and Business Regulations.
Individuals who lease or purchase customized wheelchairs are entitled to have defects repaired or if not repairable refunds, plus interest paid. Failure to conform can result in the manufacture being fined double the cost to the consumer.