image key Office of Diversity and Equal Opportunity
  • Serves as an additional recruitment resource for State Agencies
  • Maintains a resume bank of qualified applicants
  • Provides information to job seekers
  • Certifies Vietnam Era Veterans
Type of Employment Opportunities
  • Civil Service Examinations
  • State Labor Service Applications
  • Boston Labor Service Applications
  • MassCareers
Civil Service Examinations
  • Entry level Public Safety Examinations
    • Firefighter
    • Police Officer
    • Correction Officer every six months
    • Parole Officer
  • Entry level Police Officer and Firefighter offered every other year
Labor Service Applications
  • Job Seekers can apply for State and Boston labor positions
  • Some positions require License
  • Job Seeker identifies position(s)
  • Mail application to Human Resources Division
  • Receive labor service number in about three weeks
  • Long process-Agency must have opening before you will be contacted
  • Job Seeker receives card in mail
  • Must sign Certification List
  • If number reached, applicant will be called in for an interview


Minimum Entrance Requirements (MERs)
  • Applicant must meet MERs to be considered
  • Education can be substituted for experience
    • Depends on Degree and position
    • Usually no substitution for supervisory experience
  • Applicant can combine work experience and education to meet MERs
Preferred Qualifications
  • Additional skills wanted
  • Usually specialized skill sets
  • Used as part of the screening process
  • Can be addressed in your cover letter
  • Sometimes can be a lengthy list
  • Address the most relevant to you and the position
How to Apply
  • Follow How to Apply instructions
  • Mail resume and cover as indicated
  • Some Agencies accept resumes via email
  • Some Agencies accept facsimile
Posting Reminders for Job Seekers
  • Application Deadline
    • Must be received at agency by deadline
  • Salary
    • Hired between beginning to midpoint
    • Rarely at the top of Salary
  • CC Diversity Officer
Civil Service Positions
  • You may be hired into any of the positions listed on MassCareers without previously taking a civil service examination
  • If after being hired into a civil service title a civil service examination is offered, you would be required to take the examination at that time
Resume Tips
  • Use professional email address
    • Fun
    • Professional
  • Resume Attachments
    • Spell Check (no red underlined words)
    • Grammar Check (no green underlined words)
    • Send as Word document (easy to open)
Answering Machine Tips
  • Telephone answering machine
    • Messages too long
    • Appropriate Music
Remember your resume is the first impression employers have of you
  • Second is the answering machine

For more information, please contact

Office of Diversity and Equal Opportunity

Phone: (617) 727-7441