Deidre Travis-Brown,

One Ashburton Place, Room 201
Boston, MA 02108
Telephone: (617) 878-9827
Fax: (617) 727-4331
TTY: (617) 727-7583

Our Approach

The Training and Learning Development Group has proven experience in helping agencies of all sizes across the Executive Branch of the Commonwealth improve the performance behaviors of their employees through the use of performance consulting, instructor lead training courses, technology based and e-learning solutions.

Our Core Competencies

Our work focuses on one or more of the following priorities:

  • Strategy
  • Leadership
  • Teamwork
  • Communication
  • Diversity

Our Process

We leverage the following capabilities to design, develop and implement innovative learning solutions for our customers:

  • Learning Strategy - we collaborate with our customers to connect learning to business objectives and performance needs.
  • Learning Delivery - we have designed and developed over 40 courses in topics that range from management and workforce development to IT skills training. We use a blended learning model to realize cost savings in training delivery.
  • Learning Content - our educational materials are rich in information and appropriate for the intended audiences. We begin by understanding the customer's learning needs, and then partner with them to develop the course work that supports their learning needs. Our learning content includes content assessment, design and development of instructional content, case studies and the conversion of content into local agency language and culture.

Our Team

We are a team of learning professionals who are uniquely qualified to develop world class learning solutions for our customers. Our strategy is to collaborate with agency training delivery resources to deploy learning solutions throughout the Executive Branch. Below, are the members of the core Training and Learning Development Group who are currently designing, deploying and managing learning solutions across the Executive Branch.

Imad SandaklyInstructional Designer/Trainer
Deidre Travis-BrownDirector of Training and Learning Development Group


This information provided by the Human Resources Division