To reach a staff member listed below, please dial the main telephone number (617) 727-7440 (or 800 322-2020 in toll free in Mass.) voice/TTY and ask for the staff member by name or by extension.
| Name | Position | Ext. |
| Administration | ||
| Myra Berloff | Director | 27317 |
| Michael Dumont | Assistant Director | 27304 |
| Jeffrey Dougan | Assistant Director | 27316 |
| Naomi Goldberg | Assistant Director | 27327 |
| Allan Motenko | Policy and Planning Specialist | 27308 |
| Amy Ranji | Receptionist | 27332 |
| Client Services | ||
| Naomi Goldberg | Assistant Director | 27327 |
| James Aprea | Advocate | 27325 |
| Kathy Devin | Advocate | 27324 |
| Robert Dias | Advocate | 27306 |
| Rita DiNunzio | Advocate | 27319 |
| Avner Fink | Advocate | 27334 |
| Community Services | ||
| Jeffrey Dougan | Assistant Director | 27316 |
| Christopher Becker | Access Specialist | 27307 |
| Government Services | ||
| Myra Berloff | Director | 27317 |
| Jeffrey Dougan | Assistant Director | 27316 |
| Allan Motenko | Policy and Planning Specialist | 27308 |