| LAST NAME | FIRST NAME | POSITION | DIRECT DIAL # |
| Badolato | Lydia | Admin | 617-626-7261 |
| Berman | Sara | Hearing Officer | 617-626-7250 |
| Bures | Katherine | Mediator | 617-626-7292 |
| Byrne | Lindsay | Hearing Officer | 617-626-7250 |
| Crane | William | Hearing Officer | 617-626-7250 |
| DiGiovanni | Nelida | Admin | 617-626-7262 |
| Erlichman | Reece | BSEA Director | 617-626-7255 |
| Feldman-Boshes | Erica | Mediator | 617-626-7293 |
| Figueroa | Rosa | Hearing Officer | 617-626-7250 |
| Flessas | Myrto | Mediator | 617-626-7294 |
| Flynn | Matthew | Mediator | 617-626-7295 |
| LeBlanc | Tiana | Admin | 617-626-7264 |
| Lilly-Weber | Steven | Mediator | 617-626-7296 |
| O'Brien | Paul | Admin Scheduler | 617-626-7263 |
| O'Donnell | Sitthikay | Admin | 617-626-7265 |
| Oliver | Raymond | Hearing Officer | 617-626-7250 |
| Putney | Catherine | Hearing Officer | 617-626-7250 |
| Scannell | Ann | Hearing Officer | 617-626-7250 |
| Sevigny | Marc | Director of Mediation | 617-626-7291 |
| Singleton | Susan | Mediator | 617-626-7297 |
| Stone | Rebecca | Mediator | 617-626-7298 |