For Immediate Release - September 19, 2011

Patrick-Murray Administration Announces Appointment of Amy Pitter as Commissioner of the Department of Revenue

BOSTON - Monday, September 19, 2011 - The Patrick-Murray Administration today announced the appointment of Amy Pitter as the new Commissioner of the Department of Revenue (DOR). Pitter succeeds Navjeet K. Bal, who is returning to the private sector as an attorney with the firm of Nixon Peabody.

"Amy Pitter's vast experience working in tax administration makes her a perfect choice to serve as our next DOR Commissioner," said Secretary of Administration and Finance Jay Gonzalez. "Amy will be expected to build on the great work of Commissioner Bal, who has improved and streamlined the Department's operations and taxpaying experience. I thank Commissioner Bal for her valuable contributions and wish her well as she returns to the private sector."

Pitter has extensive public and private sector experience. A lawyer and accountant, she worked for DOR from 1991 to 2000, serving as Deputy Commissioner of Taxpayer Services and later as Deputy Commissioner of Child Support Enforcement.

She returns to DOR after having worked for CGI, an independent information technology and business process services firm for the past 10 years. At CGI, Pitter partnered with agencies such as the Internal Revenue Service to conduct business process redesign and reengineering initiatives and to help clients such as the Australian Tax Office and Child Support Agency to develop new systems and business processes.

"I am honored to have been chosen to be part of the Patrick-Murray Administration in this important role," said Pitter. "This is a critical period for DOR as it embarks on the implementation of two new core processing systems for tax administration and child support, while continuing to provide outstanding service to taxpayers. I've spent the past 10 years working to help other public sector agencies achieve their visions, and it's a thrill to return to the public sector and bring my experience back home to the Department of Revenue."

Bal, a graduate of Williams College, has a law degree from Northeastern. She was named Deputy Commissioner in September 2007 and was appointed Commissioner in February 2008. Previously, she had worked for 17 years as a bond lawyer specializing in municipal finance at the law firm of Mintz Levin.

During Bal's tenure DOR successfully developed Schedule HC, which implemented the nation's first health insurance mandate; new regulations to implement the change to a combined reporting corporate tax structure; and a new web-based state income tax form offered to taxpayers at no cost. Bal has also been a Board member of the Federation of Tax Administrators.

"It has been an honor to serve in Governor Patrick's administration, and to work with the Administration as well as Legislative leadership as the Commonwealth has weathered the recession and economic turbulence of the last four years, " Bal said. "While it has been important to focus on the short-term issues raised by the economic crisis, it has been equally important to think about and plan for the long term. Although I am excited about returning to the private sector, I will always be grateful for the opportunity to have served the citizens of the Commonwealth."

Pitter, a native of New York has lived in the Boston area since 1975. She currently resides in Brookline with her partner and their 6 th grade daughter. She has a Bachelor of Arts from Connecticut College; a law degree from the New England School of Law; and a master's degree in accounting from Northeastern University.