For Immediate Release - March 20, 2013

Governor Patrick Details Next Phase in Performance Management Efforts

With the Launch of Mass Results Initiative, Patrick-Murray Administration Completes First Phase of Performance Management Work; Outlines Measurable Results Across State Government with the Publication of 2013 Secretariat Strategic Plans

BOSTON – Wednesday, March 20, 2013 - Governor Deval Patrick today addressed federal, state and local leaders, discussing the importance in building a results-oriented government at the second annual Conference on Performance Management in State Government hosted by the Edward J. Collins, Jr. Center for Public Management at the University of Massachusetts Boston.

"Our citizens deserve a results-oriented government," said Governor Patrick. "If we work together, we can build on our progress toward a more efficient, effective and accountable organization for the people we serve."

The conference, "MassResults: Building a Results Oriented Government,” brought together state and local government officials to discuss the progress made to date in implementing performance management practices and share examples of where these practices are making a difference.

Alongside the Governor’s FY14 Budget Recommendation, the Patrick-Murray Administration launched the MassResults initiative (  The initiative seeks to make state government more effective, accountable and open.  Since its launch in January 2013, the Patrick-Murray Administration has made further significant transparency announcements, launching the revenue simulator and investment maps detailing the benefits of the Governor’s ‘Choose Growth’ funding proposals. 

“Our focus on delivering measurable results is making a real difference across the Commonwealth,” said Secretary of Administration and Finance Glen Shor. “We want to take this to the next level by making strategic planning and accountability for delivering results to the public a daily practice within state government.” 

Over the course of this year, the Patrick-Murray Administration will implement the MassResults Initiative, which will see more state agencies and organizations adopting strategic planning and performance management practices and using data and evidence to inform their decision-making.  Critical to these efforts will be the development and publication of performance reports for each Secretariat by January 2014.  The MassResults initiative is led by the Office of Commonwealth Performance, Accountability and Transparency (CPAT), which is based in the Executive Office of Administration and Finance.

“The Patrick Administration is now well along the path of developing and implementing one of the most comprehensive and meaningful Performance Management Programs of any of the fifty states,” said Ira A. Jackson, Dean of the John W. McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston. “As their central partner, the Collins Center at the McCormack Graduate School is pleased and proud to showcase these pioneering efforts at making state government more strategic, more performance-driven, more accountable and more transparent.”

Performance management practices are increasingly being adopted at all levels of Government.  Richard Serino, the Deputy Administrator of the Federal Emergency Management Agency (FEMA), and former Chief of Boston Emergency Medical Services gave the keynote address to the Conference via video link from Washington. 

“At FEMA, we are highlighting the importance of using data to drive decisions and accountability through a number of initiatives, including our FEMAStat program,” he said.  “As a life-long Massachusetts resident, it is wonderful to see similar practices being adopted here.  Performance management is a powerful tool that all levels of government can use to be more effective.”

Other participants and speakers included State Auditor Suzanne Bump, Mayor Thatcher Kezer, City of Amesbury, Fred Laskey, Executive Director of the Massachusetts Water Resources Authority, Rachel Kaprielian, Registrar of Motor Vehicles, Julian Harris, State Medicaid Director, Angelo McClain, Commissioner of the Department of Children and Families, and Mark Sylvia, Commissioner of the Department of Energy Resources.

In February 2012, Governor Patrick signed Executive Order 540 (EO 540), which set out the policy framework for instituting performance management across state government. Since that time, the first major EO 540 milestone has been met with the publication of two-year strategic plans for each of the eight executive Secretariats alongside the Governor’s FY14 budget recommendation.  The Governor’s FY14 Budget was also presented in a new, more accessible program-based format that allows the public to learn more about the actual functions state resources support.