Located in Room 109 of the McCormack Building, the Control Center is available during regular business hours to respond to questions regarding the following concerns:

Air CirculationGraffitiPhones: Pay/Courtesy
Air ConditioningHampersPlumbing
Air QualityHeatingPlumbing
BlindsKeysRecycling
CafeteriaLeaksRestrooms
Ceiling TilesLighting CodesSafety
Conference RoomsLightsSigns
ElectricalLock OutsSmoking Complaints
ElevatorsLocksmith OfficeSpills
EngineeringCleaning OfficeTemperature
FallsMovesTrash
FansPA SystemsVacuuming
FumesPestsVentilation

Contact Information for Customer Service:

Email: Customer Service: customerservice@state.ma.us
Please provide as much detail as possible
Telephone: Mon. – Fri. 7:00 am – 6:00 pm
617-727-4100
After Hours: 617-727-1000
Fax: 617-727-5514
Attn: Customer Service