Located in Room 109 One Ashburton Place, the Control Center is available during regular business hours to respond to questions regarding the following concerns:

Air Circulation

Graffiti

Phones: Pay/Courtesy

Air Conditioning

Hampers

Plumbing

Air Quality

Heating

Plumbing

Blinds

Keys

Recycling

Cafeteria

Leaks

Restrooms

Ceiling Tiles

Lighting Codes

Safety

Conference Rooms

Lights

Signs

Electrical

Lock Outs

Smoking Complaints

Elevators

Locksmith Office

Spills

Engineering

Cleaning Office

Temperature

Falls

Moves

Trash

Fans

PA Systems

Vacuuming

Fumes

Pests

Ventilation

Contact Information for Customer Service:

Email: Customer Service: customerservice@state.ma.us
Please provide as much detail as possible
Telephone: Mon – Fri 7:00 am – 6:00 pm
617-727-4100
After Hours: 617-727-1000
Fax: 617-727-5514
Attn: Customer Service