Success in managing pests depends upon a collaborative effort of the Division of Capital Asset Management and Maintenance (DCAMM) management, building staff, contractors, food service personnel, the pest control contractor and employees. Procedures include education; minimizing sources of food, water and access; and requiring a prompt proactive response to complaints by employees and the Pest Control Contractor. 

DCAMM management responsibilities to make customers more aware include:

  • Educating agencies and employees of their responsibility to eliminate food sources that attract and sustain insects and rodents in the workplace;
  • Educating cleaning personnel of their responsibility to eliminate food residues and to use thorough housekeeping practices in the workplace;
  • Educating building tenants of their responsibilities to:
       * Provide organizational sanitation by eliminating excess paper
       * Recycle paper and boxes for prompt removal
       * Store materials off of the floor and away from walls
       * Maintain closets and files with minimal clutter
     

Customer responsibilities include the following preventive measures:

  • Ensuring that food is not left in desks or on desktops or other areas accessible to pests, along with keeping individual workstations clean
  • Rinsing all soda cans and bottles and storing them in appropriate containers for recycling. Removing recycled cans and bottles from offices daily
  • Reporting any pest problems or conditions related to pest problems to the Building Operations 617-727-4100.
     

Preventive measures by DCAMM staff include:

  • Ensuring that all openings in walls and floors are covered
  • Requiring that garage doors in the McCormack Building be closed after hours and as much as possible during working hours
  • Ensuring that the cleaning contractors steam wash loading dock compactors twice per month and wash and disinfect the areas around these areas twice per month or more frequently.
  • Ensuring that DCAMM's mechanical contractor promptly repairs all leaks in restroom plumbing, internal drains, or induction units that can sustain existence for insects and pests
  • Contracting with pest control experts who work in areas designated by DCAMM and visit the McCormack Building three times per week
  • Maintaining written records to track problems and prevent recurrences
  • Evaluating the results of all pest management actions
  • Customer follow-up