Located in Room 109 of the McCormack Building, the Control Center is available during regular business hours to respond to questions regarding the following concerns within the Hurley, Lindemann, McCormack Buildings and State House:
| Air Circulation | Graffiti | Phones: Pay/Courtesy |
| Air Conditioning | Hampers | Plumbing |
| Air Quality | Heating | Plumbing |
| Blinds | Keys | Recycling |
| Cafetaria | Leaks | Restrooms |
| Ceiling Tiles | Lighting Codes | Safety |
| Conference Rooms | Lights | Signs |
| Electrical | Lock Outs | Smoking Complaints |
| Elevators | Locksmith Office | Spills |
| Engineering | Cleaning Office | Temperature |
| Falls | Moves | Trash |
| Fans | PA Systems | Vacuuming |
| Fumes | Pests | Ventilation |
| Email: | Customer Service Please provide as much detail as possible |
| Telephone: | Mon.- Fri. 7:00 a.m.- 6:00 p.m |
| After Hours: | 617-727-1000 |
| Fax: | 617-727-2576 |
| Mail: | Bureau of State Office Buildings |
This information is provided by the Bureau of State Office Buildings.