- E2E service requests related to firewalls, including installation, access, and support.
- The process outlined for both internal and external requests.
Dataset AccessGain/grant access to a specific data set on the mainframe. Only data set owners can submit this form.
RSA Secure ID TokenRSA SecurID tokens are used to provide a two-factor user authentication where required. Network Security works with the customer to determine if SecurID will be required to authenticate to a service/application. SSU issues SecurIDs to users needing access to these resources. Currently we have tokens that have been purchased by ITD or the agency. SSU maintains the inventory regardless of how they were purchased.
- ITD purchases 12 month SSL server certificates from VeriSign. Agencies requiring a certificate are directed to this VeriSign website dedicated to the Commonwealth of Massachusetts to request a cert.
System AccessGrant system access to the ITD mainframes of a state-wide application managed by ITD. If you require a UAID for any other reason this form will be required. You must be a security administrator to submit these requests.