• Chargeback Overview

    The Massachusetts Office of Information Technology (MassIt) is authorized by the legislature to chargeback agencies/entities for services provided. This page outlines how MassIT manages its Chargeback program.
  • EOTSS FY2017 Chargeback Rates

    Annually, EOTSS estimates the costs it recovers through chargeback for the up-coming fiscal year. Our process then integrates the latest service usage information to produce our annual chargeback rates. For FY2017, EOTSS froze its rates (with few exceptions) at FY2016 levels. This decision was made because there were too many cost variables not finite enough for accurate rate-setting (ERIP’s/approved backfills at service offering levels, etc). EOTSS only revised rates where:

    • anticipated usage was such that over-collection of revenue (at a service level basis) was certain (rate was decreased accordingly)
    • support for a service was discontinued

    The FY2017 rate sheet identifies the rates that changed.

  • FY2018 Chargeback Rate Sheet  xlsx format of FY2018 Chargeback Rate Sheet
file size 8MB

  • FY2017 Chargeback Guide  doc format of FY2017 Chargeback Guide