• Customer Support

    Support services offered through the Information Technology Division (ITD) to assist customers in doing business with ITD.
  • Application Services

    Enterprise services critical to the efficient functioning of state government.
  • Welcome to the MassIT Service Catalog

    A comprehensive listing of all products and services offered by MassIT.
  • LearnIT!

    The Commonwealth’s LearnIT! training and development program was launched in 2010 to meet our IT workforce’s ongoing need for continuous learning and training.  LearnIT! was created to help ensure that Executive Department IT staff maintain and develop the skills they need to provide high-quality technical support services to our Commonwealth agencies as they work to meet constituent needs.

    Since its launch, the program has evolved in support of our vision for our IT workforce and this LearnIT! program page now serves as home base for access to a variety of training resources available to all Executive Department IT employees, including:

    - LearnIT! OnDemand – our robust elearning system with both technical and business courses and content
    - GTP – Gartner for Technical Professionals – detailed technical resources
    - MassHR Workforce Enhancement Program offerings

  • Administration & Finance IT Team

    A Team of IT resources that provide support to agencies within the secretariat.