This page is for users who have received the MassGIS Data Viewer toolbar for ArcMap 9.x or 10 and have questions or problems regarding its setup, installation or operation. Refer to the Data Viewer Overview page for questions on Viewer contents and PC requirements.
In the following form, please enter all the requested information and a description of the problem you are having with the Data Viewer and then hit the "Submit Help Request" button. An Email will be sent to MassGIS and a staff member familiar with the Viewer will respond within 24 hours during office hours.
Because of limited staffing, we will not be able to answer general questions on the ESRI ArcGIS software itself.